{"id":19326,"date":"2020-11-05T14:00:39","date_gmt":"2020-11-05T13:00:39","guid":{"rendered":"http:\/\/www.provedor-jus.pt\/linha-da-crianca\/"},"modified":"2020-11-13T18:31:38","modified_gmt":"2020-11-13T17:31:38","slug":"childrens-line","status":"publish","type":"page","link":"https:\/\/www.provedor-jus.pt\/en\/childrens-line\/","title":{"rendered":"Children\u2019s Line"},"content":{"rendered":"
\"OuvirOuvir<\/a><\/div>
<\/div>

[vc_row][vc_column][vc_custom_heading source=”post_title” font_container=”tag:h1|font_size:50px|text_align:left|line_height:50px” google_fonts=”font_family:Unna%3Aregular|font_style:400%20regular%3A400%3Anormal”][vc_column_text]800 20 66 56<\/strong> (toll-free telephone number)<\/p>\n

On workdays, at 9:30am to 17:30pm<\/p>\n

(There is a voice mail system outsider these hours)<\/p>\n

What is the Children\u2019s Line purpose?<\/strong><\/p>\n

The Children\u2019s Line is a toll-free telephone number specially aimed to deal with the problems of children and youth at risk or in danger. This telephone line provides help and information in various situations such as ill-treatment or abuse, negligence, abandonment and learning difficulties. Issues regarding lawsuits of paternal responsibilities and visiting arrangements are also answered through this medium.<\/p>\n

How the Children\u2019s Line works?<\/strong><\/p>\n

The Ombudsman\u2019s staff provides personalized information, in an informal and prompt way. If the case justifies it, they can refer the situation to the competent entities (for example, to the local Commission for the Protection of Children and Young People) and contact with other institutions (such as schools if, in particular, there is a problem concerning the right to education).<\/p>\n

To illustrate the work of the Children\u2019s Line, here are two examples:<\/strong><\/p>\n

Case 1<\/u><\/p>\n

A relative of a 6 year old child contacted the Children\u2019s Line to inform that she lived with her mother and with her mother\u2019s companion, who was a drug addict. He was very aggressive and the child wanted to live with other family member, but her mother did not report the situation due to fear of reprisals. The Children\u2019s Line informed the Social Security services and spoke to the child\u2019s mother. Mother and daughter were then admitted in a shelter house.<\/p>\n

Case 2<\/u><\/p>\n

The mother of a 7 year old child communicated to the Children\u2019s Line that a special education teacher yelled at her students, having even beaten in complainant\u2019s son. The Children\u2019s Line contacted with the School Group Director, alerting him to the situation. Sometime after, the child\u2019s mother reported that the school started to be more attentive and it had opened an investigation.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

<\/p>\n

\"OuvirOuvir<\/a><\/div>\n
<\/div>\n
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This telephone line provides help…<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19326","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nChildren\u2019s Line - Provedoria de Justi\u00e7a<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.provedor-jus.pt\/en\/childrens-line\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Children\u2019s Line - Provedoria de Justi\u00e7a\" \/>\n<meta property=\"og:description\" content=\"Ouvir[vc_row][vc_column][vc_custom_heading source=”post_title” font_container=”tag:h1|font_size:50px|text_align:left|line_height:50px” google_fonts=”font_family:Unna%3Aregular|font_style:400%20regular%3A400%3Anormal”][vc_column_text]800 20 66 56 (toll-free telephone number) On workdays, at 9:30am to 17:30pm (There is a voice mail system outsider these hours) What is the Children\u2019s Line purpose? 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