{"id":21933,"date":"2020-11-26T10:29:29","date_gmt":"2020-11-26T09:29:29","guid":{"rendered":"http:\/\/www.provedor-jus.pt\/?page_id=21933"},"modified":"2026-01-27T12:35:05","modified_gmt":"2026-01-27T12:35:05","slug":"homepage","status":"publish","type":"page","link":"https:\/\/www.provedor-jus.pt\/en\/","title":{"rendered":"Homepage"},"content":{"rendered":"
\"OuvirOuvir<\/a><\/div>
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[vc_row scheme=”dark”][vc_column][rev_slider_vc alias=”slider-home-en”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” disable_element=”yes” css=”.vc_custom_1741371456509{padding-top: 30px !important;padding-bottom: 30px !important;background-color: #fcfafa !important;}” el_class=”exhibition_container”][vc_column width=”2\/3″ scheme=”default”][vc_custom_heading text=”“Freedom in Sight“: Photography Exhibition by Paulo Cintra Now Reopen to the Public \u2013 Pal\u00e1cio Vilalva” css=”.vc_custom_1737387185807{margin-bottom: 10px !important;}”][\/vc_column][vc_column width=”1\/3″]

Know more \/ Inscriptions<\/span><\/span><\/a><\/div>[\/vc_column][\/vc_row][vc_row el_class=”destaque_posts_container”][vc_column][vc_custom_heading text=”HIGHLIGHTS” font_container=”tag:h1|font_size:13px|text_align:center|color:%23790000″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal” css=””]
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\t\t\t\t\tHighlights<\/a>, News<\/a><\/span>\n\t\t\t\t\t
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\n\t\t\t\t\t20 Feb, 2026<\/a><\/span>\n\t\t\t\t\t<\/div>Ombudsman submits communication to the Committee of Ministers on the execution of the ECHR judgment in the case Fernandes v. Portugal<\/a><\/span><\/div>
\t\t\t\t\n\t\t\t\t\tEva Gaspar\t\t\t\t<\/a>\n\t\t\t\t 0<\/span>Comments<\/span><\/a> <\/div>
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\t\t\t\t\tHighlights<\/a>, News<\/a><\/span>\n\t\t\t\t\t
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\n\t\t\t\t\t12 Nov, 2025<\/a><\/span>\n\t\t\t\t\t<\/div>\u201cMore Sustainable Buildings\u201d. Ombudsman highlights structural problems with the programme and recommends fundamental changes<\/a><\/span><\/div>
\t\t\t\t\n\t\t\t\t\tEva Gaspar\t\t\t\t<\/a>\n\t\t\t\t 0<\/span>Comments<\/span><\/a> <\/div>
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\t\t\t\t\tHighlights<\/a>, News<\/a><\/span>\n\t\t\t\t\t
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\n\t\t\t\t\t22 Oct, 2025<\/a><\/span>\n\t\t\t\t\t<\/div>Ambient noise: Ombudsman insists on the need for enhanced assessment and control by Infraestruturas de Portugal<\/a><\/span><\/div>
\t\t\t\t\n\t\t\t\t\tEva Gaspar\t\t\t\t<\/a>\n\t\t\t\t 0<\/span>Comments<\/span><\/a> <\/div>
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Deputy Ombudsman participates in working meeting on the justice system promoted by the President of the Assembly of the Republic<\/a><\/span>

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\n\t\t\t\t\t11 Nov, 2025<\/a><\/span>\n\t\t\t\t\t<\/div><\/div><\/div>
28 November: \u201cEncounters at the Ombudsman\u2019s Office\u201d promote debate on residential care for children and young people<\/a><\/span>

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\n\t\t\t\t\t07 Nov, 2025<\/a><\/span>\n\t\t\t\t\t<\/div><\/div><\/div>
\u201cThe Future of Rights is Now\u201d: Award ceremony and opening of human rights exhibition<\/a><\/span>

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\n\t\t\t\t\t01 Oct, 2025<\/a><\/span>\n\t\t\t\t\t<\/div><\/div><\/div><\/div><\/div>[vc_row_inner][vc_column_inner][vc_empty_space height=”16px” hide_on_mobile=””][\/vc_column_inner][\/vc_row_inner]
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\"NPM
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\t\t\t\t\tBig Highlight<\/a>, Events<\/a>, News<\/a><\/span>\n\t\t\t\t\t
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\n\t\t\t\t\t20 Nov, 2025<\/a><\/span>\n\t\t\t\t\t<\/div>NPM publishes thematic report on children and young people in specialised residential care<\/a><\/span> <\/p>\n
\"OuvirOuvir<\/a><\/div>\n
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The National Preventive Mechanism (NPM), integrated within the Ombudsman\u2019s Office, has carried out for the first time visits to the five specialised residential care units for children and young people with intensive educational and\/or therapeutic needs. To mark Universal Children\u2019s Day, which is celebrated today, the report presenting the findings of this work is being released. Although they represent only…<\/div>\n <\/div><\/div> -->\n
\t\t\t\t\n\t\t\t\t\tEva Gaspar\t\t\t\t<\/a>\n\t\t\t\t 0<\/span>Comments<\/span><\/a> <\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1606402019095{background-color: #fcfafa !important;}” el_class=”queixa_container”][vc_column width=”1\/2″ scheme=”default”][vc_custom_heading text=”What can be a cause for complaint”][vc_column_text css=”.vc_custom_1769515893784{margin-right: 3rem !important;border-left-width: 2px !important;padding-left: 3rem !important;border-left-style: solid !important;border-color: #d71920 !important;}” scheme=”default” el_class=”queixa_container_text”]<\/p>\n

Public acts or omissions may also be targeted at public or publicly owned companies, public service concessionaires or the exploitation of goods in the public domain.<\/p>\n

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Submit complain<\/span><\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″]
\"Capa
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[vc_custom_heading text=”800 20 66 56″ font_container=”tag:h2|font_size:30px|text_align:left|color:%23004D29|line_height:30px” google_fonts=”font_family:Unna%3Aregular|font_style:400%20regular%3A400%3Anormal” css=””][vc_column_text]Children’s hotline[\/vc_column_text]<\/div><\/div>
know more<\/span><\/span><\/a><\/div>[\/vc_column][vc_column width=”1\/2″ el_class=”contact_container”][vc_single_image image=”1440″ css=””]
[vc_custom_heading text=”800 20 35 31″ font_container=”tag:h2|font_size:30px|text_align:left|color:%23004b21|line_height:30px” google_fonts=”font_family:Unna%3Aregular|font_style:400%20regular%3A400%3Anormal”][vc_column_text]Older persons hotline[\/vc_column_text]<\/div><\/div>
know more<\/span><\/span><\/a><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” scheme=”default” css=”.vc_custom_1605088706071{padding-bottom: 70px !important;background-color: #fcfafa !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1597161445237{margin-top: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}” el_class=”contact_container”][vc_single_image image=”1441″ css=””]
[vc_custom_heading text=”800 20 84 62″ font_container=”tag:h2|font_size:30px|text_align:left|color:%23414244|line_height:30px” google_fonts=”font_family:Unna%3Aregular|font_style:400%20regular%3A400%3Anormal” css=””][vc_column_text]Persons with disabilities hotline[\/vc_column_text]<\/div><\/div>
know more<\/span><\/span><\/a><\/div>[\/vc_column][vc_column width=”1\/2″ el_class=”contact_container”][vc_single_image image=”1442″ css=””]
[vc_custom_heading text=”21 392 66 00″ font_container=”tag:h2|font_size:30px|text_align:left|color:%2349494b|line_height:30px” google_fonts=”font_family:Unna%3Aregular|font_style:400%20regular%3A400%3Anormal”][vc_column_text]General service[\/vc_column_text]<\/div><\/div>
know more<\/span><\/span><\/a><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1605088717806{padding-top: 70px !important;}”][vc_column width=”1\/2″][vc_single_image image=”1537″ img_size=”full” alignment=”center” css=””]
[vc_custom_heading text=”NPM – National Preventive Mechanism” font_container=”tag:h2|font_size:30px|text_align:left|color:%2349494b|line_height:35px” google_fonts=”font_family:Unna%3Aregular|font_style:400%20regular%3A400%3Anormal” link=”url:http%3A%2F%2Fwww.provedor-jus.pt%2Fen%2Fnational-preventive-machanism%2F|title:National%20Preventive%20Machanism”][vc_single_image image=”1545″ img_size=”160×140″ alignment=”right” css=””]<\/div><\/div>[\/vc_column][vc_column width=”1\/2″][vc_single_image image=”1538″ img_size=”full” alignment=”center” css=””]
[vc_custom_heading text=”NHRI – National Human Rights Institution” font_container=”tag:h2|font_size:30px|text_align:left|color:%2349494b|line_height:35px” google_fonts=”font_family:Unna%3Aregular|font_style:400%20regular%3A400%3Anormal” link=”url:http%3A%2F%2Fwww.provedor-jus.pt%2Fen%2Fnational-human-rights-institution%2F|title:National%20Human%20Rights%20Institution”][vc_single_image image=”1540″ img_size=”full” alignment=”right” css=””]<\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” scheme=”default”][vc_column][vc_separator color=”custom” accent_color=”#B9BABE” el_class=”separator_70px”][vc_row_inner disable_element=”yes”][vc_column_inner width=”1\/4″]
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Recommendations addressed at<\/div>
2021<\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]
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Visits to places of detention in<\/div>
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0%<\/div><\/div>
Rate increase in number of complaints<\/div>
2016\/2021<\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″][vc_line_chart style=”custom” legend=”” x_values=”2016; 2017; 2018; 2019; 2020; 2021;” values=”%5B%7B%22y_values%22%3A%226875%3B%207778%3B%209333%3B%209823%3B%2011557%3B%2012219%3B%22%2C%22color%22%3A%22blue%22%2C%22custom_color%22%3A%22%2300904c%22%7D%5D”][vc_separator color=”custom” border_width=”2″ el_width=”50″ accent_color=”#b9babe” el_class=”couter_separator”][vc_column_text el_class=”counter_text”]Evolution of learned complaints<\/span><\/span>[\/vc_column_text][vc_column_text el_class=”counter_year”]<\/p>\n

2016-2021<\/p>\n

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0<\/div><\/div><\/div><\/div><\/div>[vc_separator color=”custom” border_width=”2″ el_width=”50″ accent_color=”#b9babe” el_class=”couter_separator”][vc_column_text el_class=”counter_text”]Recommendations addressed[\/vc_column_text][vc_column_text css=”” el_class=”counter_year skills1″]<\/p>\n

2024<\/p>\n

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0<\/div><\/div><\/div><\/div><\/div>[vc_separator color=”custom” border_width=”2″ el_width=”50″ accent_color=”#b9babe” el_class=”couter_separator”][vc_column_text el_class=”counter_text”]Visits to places of detention[\/vc_column_text][vc_column_text css=”” el_class=”counter_year skills2″]<\/p>\n

2024<\/p>\n

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0<\/div><\/div><\/div><\/div><\/div>[vc_separator color=”custom” border_width=”2″ el_width=”50″ accent_color=”#b9babe” el_class=”couter_separator”][vc_column_text css=”” el_class=”counter_text”]Thematic
\nReports[\/vc_column_text][vc_column_text css=”” el_class=”counter_year skills3″]<\/p>\n

2024<\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”32885″ img_size=”full” css=””][vc_separator color=”custom” border_width=”2″ el_width=”50″ accent_color=”#b9babe” el_class=”couter_separator”][vc_column_text el_class=”counter_text”]Subjects of instructed complaints[\/vc_column_text][vc_column_text css=”” el_class=”counter_year”]<\/p>\n

2024<\/p>\n

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NEWS<\/h6>

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