In 2019, the Ombudsman received 51,313 requests through the various channels available to citizens (6.6% more than in 2018), and 9823 complaint procedures were opened, representing an increase of 5% in relation to 2018. Compared with 2017, the growth in new complaint procedures is 26%; taking 2016 as a reference, the increase is 42%. In 2019, therefore, the activity indicators…
Every year on June 26th, the International Day in Support of Victims of Torture is celebrated. Today is an opportunity to pay tribute to those who strive daily to combat all forms of torture and ill-treatment. The Ombudsman, as a National Prevention Mechanism, reaffirms his solidarity with the victims and his commitment to fight for the eradication of a practice…
