Informal carer. Ombudsman welcomes regulation of the Statute and support for carers and persons being cared for

The Ombudsman welcomes the publication of Regulatory Decree no. 2022, of 10 January, which extended the scope of application of the Informal Carers Statute (ECI) to the entire national territory, establishing the terms and conditions for its recognition, as well as support measures for informal carers and persons being cared for Last November, the Ombudsman had sent a letter to…

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Covid-19 support. Ombudsman renews alert in relation to unjustified exclusions of social protection

The Ombudsman once again addressed a letter to the Secretary of State for Social Security, drawing attention to the persistence of situations of exclusion from extraordinary social support, decreed in the framework of the Covid-19 pandemic, that generate unjustified social deprotection. The insistence arises after the content of the first warning call, made in May 2021, signalling discrimination against the…

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Social Benefit for Inclusion. Ombudsman welcomes regulation but emphasizes that there are still serious situations that need to be safeguarded

The Ombudsman sent a letter to the Secretary of State for Inclusion of Disabled Persons, in which she notes as positive the approval of Administrative Rule no. 230/2021, of 29 October, nevertheless drawing attention to the persistence of serious situations of social unprotection. The aforementioned Ministerial Order made it possible to render feasible the entitlement to Social Inclusion Benefit (PSI)…

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Long careers. Ombudsman Office questions the Government on the application of the early retirement regime

The Ombudsman’s Office sent a letter to the Secretary of State for Social Security in which it questions the restrictive manner in which the Civil Servants Pension Scheme (CGA) is applying the rules of access to early retirement for long contributory careers (46 years). For the purposes of access to this form of early retirement, the CGA has been demanding…

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FIO. XXV Network Meeting, General Assembly and Congress on the theme “Pandemic, good governance and Human Rights

The 25th magna meeting of the Ibero-American Federation of Ombudsmen (FIO) took place between 24 and 26 November in the Dominican Republic under the theme “Pandemic, good administration and Human Rights The meeting allowed representatives from 22 Ibero-American countries to analyse and exchange points of view, based on their experiences, on the impacts of the pandemic, in particular among those…

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Absence due to death of family member. Ombudsman recommends alterations to the counting criteria in the Autonomous Region of Madeira

The Ombudsman recommended to the Regional Secretary of Finances of the Regional Government of Madeira an alteration to the understanding adopted thus far by the Autonomous Regional Administration in relation to the method of counting justified absences on consecutive days, due to death of a family member. In contrast to the arguments sustained in the specific case that motivated the…

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Ombudsman at the 17th National Congress on Bioethics

The Ombudsman participated in the 17th National Congress on Bioethics, under the theme “Our post-pandemic future”. Maria Lúcia Amaral opened the session dedicated to Fundamental Rights. The Congress was co-organised by the Faculty of Law of the University of Porto, the Faculty of Medicine of the University of Porto, the Portuguese Bioethics Association and the Legal and Economic Research Centre…

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Digital signature. Ombudsman warns that Public Administration services must provide alternative means for citizens

The Ombudsman suggested to a local authority to change its municipal regulations, in the part that requires a qualified digital signature for the delivery of requests, documents and complaints.  The suggestion arose from a complaint submitted to the Ombudsman by a person who, not knowing how to use the qualified digital signature, was unable to submit documents to the municipal…

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