The Ombudsman, Maria Lúcia Amaral, participated in the conference on Bureaucracy and Transparency organised by the Jornal de Notícias in collaboration with the Municipality of Gaia. To read the text of the Ombudsman, click here [in Portuguese only].
The Ombudsman, Maria Lúcia Amaral, sent a recommendation to the President of the Board of Directors of the Institute of Social Security (ISS), urging the urgent implementation of a mechanism to ensure the automatic adjustment of the value of pension attachments to successive updates of the National Minimum Wage (SMN) so as to respect, in the event of attachment, the…
The Ombudsman notes as positive the changes introduced by Decree-Law no. 20-C/2020, of May 7, to Decree-Law no. 10-A/2020, of March 13, in order to strengthen support for self-employed workers and members of statutory bodies of legal entities in the current economic and financial climate caused by the epidemiological outbreak that the country and the world are facing, but points…
Following inspections, which confirmed irregular practices that harm citizens’ rights, the Ombudsman sent to the management of Social Security institutes and to the government a set of recommendations aimed at correcting such practices, as well as improving the methods and working conditions in these services responsible for the execution of forced collection processes for debts to Social Security. Motivated by…
The Ombudsman, Maria Lúcia Amaral, addressed a set of recommendations to the Secretary of State for Consumer Protection, with a view to protecting the rights of consumers, particularly the most vulnerable, in the context of television competitions which call for more expensive telephone calls. In accordance with Article 38 of his Statute, the Ombudsman’s recommendations are addressed to the body…
The international community today, November 20, celebrates the 31st anniversary of the Convention on the Rights of the Child, adopted by the United Nations General Assembly in 1989. Inspiring a new way of looking at the rights of the child, the Convention has influenced in a decisive way the entire legal, social and technical edifice built in our country since…
Established by the General Assembly of the United Nations on December 14, 1990, today we celebrate the International Day of Older Persons. Given its particular vulnerability in the current pandemic context, it is recalled that the promotion and protection of the rights of the senior citizens is one of the priorities of this State body, currently headed by the Ombudsperson…
The National Prevention Mechanism (NPM) decided to gradually resume monitoring visits to areas where people are deprived of their liberty, after the suspension of face-to-face activity decided in March following the OVID-19 pandemic, in line with the guidelines of the Directorate General for Health (DGS, in Portuguese) and the option of other international NPMs. During this month of October,…
The Ombudsman received the Order of Certified Accountants (OCC) in a hearing, and the meeting served, among others, to sign a cooperation protocol for the clarification of doubts of a technical nature in the field of taxation, accounting, auditing and Social Security, within the scope of the activity of the Ombudsman’s Office. The ceremony was attended by the Ombudsman, Maria…