Covid-19. NPM resumes monitoring activity of places where people are deprived of their liberty

23 Oct, 2020 0Comments

  The National Prevention Mechanism (NPM) decided to gradually resume monitoring visits to areas where people are deprived of their liberty, after the suspension of face-to-face activity decided in March following the OVID-19 pandemic, in line with the guidelines of the Directorate General for Health (DGS, in Portuguese) and the option of other international NPMs. During this month of October,…

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International Day of Older Persons: Requests for support addressed to the Ombudsman’s Senior Citizen’s Line went up 12%

30 Sep, 2020 0Comments

Established by the General Assembly of the United Nations on December 14, 1990, today we celebrate the International Day of Older Persons. Given its particular vulnerability in the current pandemic context, it is recalled that the promotion and protection of the rights of the senior citizens is one of the priorities of this State body, currently headed by the Ombudsperson…

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Covid-19. Ombudsman’s suggestion to allow self-employed workers and members of statutory bodies access to support for previous months was welcomed

25 Sep, 2020 0Comments

The Ombudsman welcomes the exceptional time given to self-employed workers and members of statutory bodies to submit applications for support to reduce activity in relation to previous months, according to a report published by Social Security on its institutional website.   This possibility welcomed the suggestion that, on 22/06/2020, the Ombudsman addressed to the Secretary of State for Social Security,…

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Campaign: “Better justice for children in situations of domestic violence”.

16 Sep, 2020 0Comments

The Ombudsman joins in the dissemination of the IJCC- Improving Justice in Child Contac European campaign "Better justice for children in situations of domestic violence" promoted in Portugal by CESIS- Centro de Estudos para a Intervenção Social and UMAR – União de Mulheres Alternativa e Resposta. Following this work, two short animated films were made, respectively aimed at children and…

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Ombudsman recommends urgent measures to speed up the issuing of multipurpose attestations

01 Jul, 2020 0Comments

The issuing or revalidation of medical certificates of multipurpose incapacity has experienced very significant delays. This conclusion was the basis of a recommendation addressed last February by the Ombudsman to the Government, with proposals that are still under analysis. The outbreak of the pandemic has made this situation much worse. The public health doctors, who generally composed the medical boards…

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Ombudsman marks World Refugee Day

20 Jun, 2020 0Comments

  This June 20th is World Refugee Day. The pandemic crisis we are experiencing has particularly affected people who are forced to leave their countries of origin and seek international protection.   More than 150 countries have imposed border restrictions to contain the spread of the virus and, according to the report of the Secretary General of the United Nations,…

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Report 2019: More than 51,000 requests and 9,800 new instructed processes. Social Security complaints rise again. Conditions of detention continue to worry

18 Jun, 2020 0Comments

In 2019, the Ombudsman received 51,313 requests through the various channels available to citizens (6.6% more than in 2018), and 9823 complaint procedures were opened, representing an increase of 5% in relation to 2018.  Compared with 2017, the growth in new complaint procedures is 26%; taking 2016 as a reference, the increase is 42%. In 2019, therefore, the activity indicators…

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EN327: Ombudsman welcomes recommendation by Infraestruturas de Portugal on national road to ensure safety of residents

17 Jun, 2020 0Comments

The Ombudsman welcomes the compliance with the recommendation she made to Infraestruturas de Portugal regarding the danger of being run over by two octogenarians whenever they circulated and crossed the EN327, near their residence in Macieira de Sarnes. In the recommendation, the Ombudsman noted that the two elderly people were limited in their mobility, isolated and prevented from moving. In…

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