Report 2019: More than 51,000 requests and 9,800 new instructed processes. Social Security complaints rise again. Conditions of detention continue to worry

In 2019, the Ombudsman received 51,313 requests through the various channels available to citizens (6.6% more than in 2018), and 9823 complaint procedures were opened, representing an increase of 5% in relation to 2018.  Compared with 2017, the growth in new complaint procedures is 26%; taking 2016 as a reference, the increase is 42%. In 2019, therefore, the activity indicators…

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Seminar “Accumulation Disorder: Law, Animal Welfare and Public Health” – Sintra – 06/11/2019

The Ombudsman, in collaboration with the Municipality of Sintra, joins the initiative of the National Observatory for the Defense of Animals and Diffuse Interests (ONDAID) in organizing the Seminar “Accumulation Disorder – Law, Animal Welfare and Health”. Public ”. The event will take place on November 6, 2019, in the auditorium of the Olga Cadaval Cultural Center in Sintra. The…

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Ombudsman talks about “Life in society and the ethical requirement” at the opening session of the 33rd Social Pastoral Meeting

The Ombudsman, Maria Lúcia Amaral, spoke at the opening session of the 33rd Social Pastoral Meeting, which will take place in Fatima from October 22 to 24, under the motto “Bringing the peripheries to the center”. To access the program of the Meeting, inaugurated by the president of the Portuguese Episcopal Conference, D. Manuel Clemente, click here. To read the…

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