World Mental Health Day: Ombudsman recalls need for urgent improvements in Education Centers

Following visits to the country’s Educational Centers (EC), the Ombudsman, acting as head of the National Prevention Mechanism (NPM), made a recommendation in February 2019 to the Directorate General for Reinsertion and Prison Services (DGRSP) to overcome several identified shortcomings. The recommendation of the Ombudsman, Maria Lúcia Amaral, urged the DGRSP to install, in articulation with the health authorities, still…

Read more

Ombudsman / NPM recommends maximum term for stay of foreigners alone in detention facilities in airports

The Ombudsman, acting as head of the National Mechanism for the Prevention (MNP) of Torture and Mistreatment, addressed a recommendation to the Immigrants and Borders Service (SEF) to avoid situations of excessive isolation of persons detained in temporary installation facilities in airports, while awaiting the decision to enter the country. The Ombudsman’s recommendation calls on the SEF to establish, after…

Read more

Urban renewal: Ombudsman welcomes legislative changes

The Ombudsman welcomes the repeal of the Exceptional Temporary Regime for Urban Rehabilitation, which exempted the application of various technical building standards without any justification, and welcomes the legislative amendments that now require the seismic assessment and reinforcement of buildings, as well as compliance with technical building standards, in particular accessibility. The new legal framework, published today in Diário da…

Read more

Ombudsman requests the Constitutional Court to review the constitutionality of the statute establishing a general obligation to retain telecommunications data

The Ombudsman has asked the Constitutional Court to review the constitutionality of Articles 4, 6 and 9 of Law 32/2008 of 17 July, which transposes Directive 2006/24/EC of the European Parliament and of the Council of 15 March, concerning the conservation of data generated or processed in connection with the provision of publicly available electronic communications services or public communications…

Read more

Former SCUT. Ombudsman warns carrier about the need to verify address before sending toll charges

Operators should consult the Institute of Registries and Notaries (IRN) database for the details of the vehicle identification holder when sending the very first notification to collect tolls. This is the wording of the recommendation sent by the Ombudsman, Maria Lúcia Amaral, to Portvias, following a complaint lodged by a citizen who received the notification procedure for payment of tolls,…

Read more

Newsletter
Subscribe and stay updated on the work and initiatives of the Portuguese Ombudsperson