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Content type: News
Ombudsman recommends banning television competitions that use telephone numbers at extra cost
The Ombudsman, Maria Lúcia Amaral, addressed a set of recommendations to the Secretary of State for Consumer Protection, with a view to protecting the rights of consumers, particularly the most vulnerable, in the context of television competitions which call for more expensive telephone calls. In accordance with Article 38 of his Statute, the Ombudsman’s recommendations are addressed to the body…
2020-11-12
Content type: News
Ombudsman opens conference on bureaucracy and transparency
The Ombudsman, Maria Lúcia Amaral, participated in the conference on Bureaucracy and Transparency organised by the Jornal de Notícias in collaboration with the Municipality of Gaia. To read the text of the Ombudsman, click here [in Portuguese only].
2020-11-05
Content type: Recommendations
Recomendação. Mínimo impenhorabilidade pensões (5/A/2020)
Entity addressed: Presidente do Conselho Diretivo do Instituto da Segurança Social, IP
2020-10-29
Content type: News
Tax executions. Ombudsman recommends far-reaching changes after inspections of Social Security Executive Proceedings Sections highlight practices that undermine citizens’ rights
Following inspections, which confirmed irregular practices that harm citizens’ rights, the Ombudsman sent to the management of Social Security institutes and to the government a set of recommendations aimed at correcting such practices, as well as improving the methods and working conditions in these services responsible for the execution of forced collection processes for debts to Social Security. Motivated by…
2020-10-28
Content type: News
Ombudsman signs cooperation protocol with the Order of Certified Accountants
The Ombudsman received the Order of Certified Accountants (OCC) in a hearing, and the meeting served, among others, to sign a cooperation protocol for the clarification of doubts of a technical nature in the field of taxation, accounting, auditing and Social Security, within the scope of the activity of the Ombudsman’s Office. The ceremony was attended by the Ombudsman, Maria…
2020-10-27
Content type: News
Covid-19. NPM resumes monitoring activity of places where people are deprived of their liberty
The National Prevention Mechanism (NPM) decided to gradually resume monitoring visits to areas where people are deprived of their liberty, after the suspension of face-to-face activity decided in March following the OVID-19 pandemic, in line with the guidelines of the Directorate General for Health (DGS, in Portuguese) and the option of other international NPMs. During this month of October,…
2020-10-23
Content type: Recommendations
Recomendação após inspeções às SPE da Segurança Social (4/A/2020)
Para ler a Recomendação 4/A/2020 clique aquiPara ler o Relatório clique aqui (e Anexos aqui)
Entity addressed: Instituto de Gestão Financeira da Segurança Social
2020-10-19
Content type: Recommendations
Recomendação. Concursos TV chamadas custo acrescido (7/B/2020)
2020-10-19
Content type: News
International Day of Older Persons: Requests for support addressed to the Ombudsman’s Senior Citizen’s Line went up 12%
Established by the General Assembly of the United Nations on December 14, 1990, today we celebrate the International Day of Older Persons. Given its particular vulnerability in the current pandemic context, it is recalled that the promotion and protection of the rights of the senior citizens is one of the priorities of this State body, currently headed by the Ombudsperson…
2020-09-30
Content type: News
Covid-19. Ombudsman’s suggestion to allow self-employed workers and members of statutory bodies access to support for previous months was welcomed
The Ombudsman welcomes the exceptional time given to self-employed workers and members of statutory bodies to submit applications for support to reduce activity in relation to previous months, according to a report published by Social Security on its institutional website. This possibility welcomed the suggestion that, on 22/06/2020, the Ombudsman addressed to the Secretary of State for Social Security,…
2020-09-25
