Ombudsman recommends banning television competitions that use telephone numbers at extra cost

12 Nov, 2020 0Comments

The Ombudsman, Maria Lúcia Amaral, addressed a set of recommendations to the Secretary of State for Consumer Protection, with a view to protecting the rights of consumers, particularly the most vulnerable, in the context of television competitions which call for more expensive telephone calls.  In accordance with Article 38 of his Statute, the Ombudsman’s recommendations are addressed to the body…

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Tax executions. Ombudsman recommends far-reaching changes after inspections of Social Security Executive Proceedings Sections highlight practices that undermine citizens’ rights

28 Oct, 2020 0Comments

Following inspections, which confirmed irregular practices that harm citizens’ rights, the Ombudsman sent to the management of Social Security institutes and to the government a set of recommendations aimed at correcting such practices, as well as improving the methods and working conditions in these services responsible for the execution of forced collection processes for debts to Social Security. Motivated by…

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Ombudsman signs cooperation protocol with the Order of Certified Accountants

27 Oct, 2020 0Comments

The Ombudsman received the Order of Certified Accountants (OCC) in a hearing, and the meeting served, among others, to sign a cooperation protocol for the clarification of doubts of a technical nature in the field of taxation, accounting, auditing and Social Security, within the scope of the activity of the Ombudsman’s Office. The ceremony was attended by the Ombudsman, Maria…

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Covid-19. NPM resumes monitoring activity of places where people are deprived of their liberty

23 Oct, 2020 0Comments

  The National Prevention Mechanism (NPM) decided to gradually resume monitoring visits to areas where people are deprived of their liberty, after the suspension of face-to-face activity decided in March following the OVID-19 pandemic, in line with the guidelines of the Directorate General for Health (DGS, in Portuguese) and the option of other international NPMs. During this month of October,…

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International Day of Older Persons: Requests for support addressed to the Ombudsman’s Senior Citizen’s Line went up 12%

30 Sep, 2020 0Comments

Established by the General Assembly of the United Nations on December 14, 1990, today we celebrate the International Day of Older Persons. Given its particular vulnerability in the current pandemic context, it is recalled that the promotion and protection of the rights of the senior citizens is one of the priorities of this State body, currently headed by the Ombudsperson…

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Covid-19. Ombudsman’s suggestion to allow self-employed workers and members of statutory bodies access to support for previous months was welcomed

25 Sep, 2020 0Comments

The Ombudsman welcomes the exceptional time given to self-employed workers and members of statutory bodies to submit applications for support to reduce activity in relation to previous months, according to a report published by Social Security on its institutional website.   This possibility welcomed the suggestion that, on 22/06/2020, the Ombudsman addressed to the Secretary of State for Social Security,…

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Campaign: “Better justice for children in situations of domestic violence”.

16 Sep, 2020 0Comments

The Ombudsman joins in the dissemination of the IJCC- Improving Justice in Child Contac European campaign "Better justice for children in situations of domestic violence" promoted in Portugal by CESIS- Centro de Estudos para a Intervenção Social and UMAR – União de Mulheres Alternativa e Resposta. Following this work, two short animated films were made, respectively aimed at children and…

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Ombudsman recommends urgent measures to speed up the issuing of multipurpose attestations

01 Jul, 2020 0Comments

The issuing or revalidation of medical certificates of multipurpose incapacity has experienced very significant delays. This conclusion was the basis of a recommendation addressed last February by the Ombudsman to the Government, with proposals that are still under analysis. The outbreak of the pandemic has made this situation much worse. The public health doctors, who generally composed the medical boards…

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