The Ombudspersons of Portugal and Cape Verde, Maria Lúcia Amaral and José Carlos Delgado, signed a Cooperation Protocol to strengthen the conditions for sharing knowledge, good practices and exchanging experiences, as well as facilitating citizens’ access to their institutions. The Protocol foresees, among others, the development of joint actions of capacity building and exchange, namely of specialized technicians, so that…
In 2020, activity indicators were once again the highest in the history of the Ombudsman, an independent State body created in 1975 to defend people who feel aggrieved by unfair or illegal acts or omissions of the administration or other public powers or who see their fundamental rights violated. The Ombudsman dealt with a record 11,557 new cases, as a…
In the scope of an initiative of the Ibero-American Federation of Ombudsman (FIO) on the exceptional measures decreed by its Member-States in the scope of the combat and of the mitigation of the effects of the Covid-19 pandemic, the Ombudsman Office drafted a chapter on the State of Emergency in Portugal. To read the publication [in Spanish and in Portuguese…
On the occasion of the World Day for Awareness of Violence against Older Persons, which is marked on 15 June, a survey [in Portuguese only] was released on the performance over the last five years of the telephone line dedicated to older citizens.
