Delays in conducting medical examinations. Ombudsman warns of the urgent need to extend the validity of medical certificates for multiple disabilities that have expired due to lack of response from the State

The Ombudsman informed the Secretary of State for Health on receipt of various complaints from citizens holding medical certificates for multiple disabilities (AMIM) whose validity had expired on 31st December 2022, despite having requested re-examination of their situation in due time. The situation is due to the persistent delay in scheduling a medical committee, and covers people who had requested…

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Covid-19/Housing. Ombudsman questions the Government about extending the deadline for reinvestment without payment of capital gains tax, also for families

In view of the constraints resulting from the pandemic period, the Ombudsman questioned the Secretary of State for Fiscal Affairs about the need to extend, also for individual taxpayers, the deadline for reinvestment of the sale value of residential property, in the purchase, construction or improvement of another property for the same purpose, without losing the benefit of exclusion from…

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Public Services Portal. Ombudsman welcomes rapid correction of information on accumulation of retirement and salaried work

The Ombudsman welcomes the rapid collaboration of the Agency for Administrative Modernization in correcting an inaccuracy contained in the Public Services Portal, in relation to continued employment after retirement. It was stated there that “After retiring, you can also continue working. And you don’t have to pay social security contributions”, which does not correspond, strictly speaking, to all possible situations.…

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TAIEX. Ombudsman’s Office participates in assistance program for Ombudsman-type Balkan countries

The Ombudsman’s Office is participating in the assistance program for Ombudsman-type institutions in the Balkan region, within the scope of the TAIEX (Technical Assistance and Information Exchange) project, promoted by the European Commission in the perspective of their accession to the European Union (EU). The objective of this mission is to evaluate the independence and efficiency of the functioning of…

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Ex-military personnel of the Armed Forces. Ombudsman requests the Government to ensure effective accounting of the evaluation for the purposes of career progression

The Ombudsman sent a recommendation to the Government to ensure effective accounting of the evaluation of former members of the Armed Forces who entered the Public Administration under the scope of the “system of incentives for provision of military service”. Following the assessment of various complaints, it was concluded that, in most cases, the norm of the State Budget for…

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Public schools. Ombudsman calls the Ministry of Education’s attention to the impasse in the regularization of specialized training technicians

The Ombudsman drew the attention of the Secretary of State for Education to the need to conclude the regularization process of specialized technicians who guarantee training activities in state schools. After examining several complaints, it was noted that, despite the Extraordinary Regularization Program for Temporary Contracts in the Public Administration (PREVPAP) having begun in 2017, many trainers in schools, who…

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CTT. The Portuguese Ombudsman asks for an end to undue charging of VAT on small-value non-Community shipments between private individuals

The Portuguese Postal Service (CTT) is unduly demanding payment of Value Added Tax (VAT) on small-value non-EU remittances between private individuals, concluded the Ombudsman after examining several complaints in this regard. In a recommendation addressed to the Chairman of the Board of Directors of CTT – Correios de Portugal, S.A. and communicated to the Director of Customs Regulation Services of…

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Alberto Sampaio da Nóvoa. Ombudsman’s Office pays homage to the memory of one of its founders

The Ombudsman’s Office pays a heartfelt and grateful tribute to the memory of Alberto Manuel de Sequeira Leal Sampaio da Nóvoa, recalling the decisive role he played in the founding moment of this State institution for the defense of citizens’ rights. Sampaio da Nóvoa was the author of the project that gave rise to Decree-Law 212/75, which established the creation…

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International Human Rights Day

On 10 December the international community celebrates International Human Rights Day, marking the moment when the United Nations General Assembly adopted the Universal Declaration of Human Rights in 1948. Constituting a civilizational milestone in our collective history, the Declaration brought to the legal, social and cultural level the strong idea that all human beings are holders of inalienable rights, regardless…

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