Universal Periodic Review (2024). Ombudsman submits report on the human rights situation in Portugal

In the exercise of its mandate as the National Human Rights Institution (NHRI), in April the Ombudsman submitted the alternative report with a view to the Universal Periodic Review (UPR) to which the Portuguese state will be subject at the end of 2024. Recognised as an accredited NHRI with A status, in full compliance with the Paris Principles, the Ombudsman…

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Ombudsman’s Office releases a report and recommendations on the system for issuing medical certificates of multipurpose incapacity

The medical certificate of multipurpose incapacity (AMIM) is today a central document in access to a series of rights granted to people with a certain degree of incapacity (generally equal to or greater than 60%), which derive from the State’s duty to promote and protect the fundamental rights of those who are in a situation of physical or mental disadvantage.…

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The Ombudsman’s Office publishes a comprehensive report and recommendations on public services in the aftermath of the pandemic

Difficulties related to the service provided by public services have long been the subject of the Ombudsman’s attention. However, the pandemic of 2020 and 2021 and the need to confine the population have profoundly changed existing practices, and, after the health emergency, many doubts and complaints have arisen about how the channels between public services and citizens are being resumed.…

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Ombudsman’s Office signs protocol with National Centre for Legal Innovation in Bragança

On 26 January, the Ombudsman’s Office, represented by the Deputy Ombudsman, Estrela Chaby, signed a collaboration protocol with the National Centre for Legal Innovation (CNIJ), located in Bragança. The CNIJ embodies a long-standing collaboration between the Faculty of Law of the University of Lisbon and Bragança City Council, under the slogan of a “University without walls”, with summer courses, conferences…

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Ombudsman’s Office welcomes changes to procedures for granting special noise licences

Special noise licences are administrative permits – to be issued by local authorities (municipality or parish, depending on the case) – that allow temporary noisy activities to take place, under certain conditions, near sensitive locations (such as residential buildings, on Saturdays, Sundays and public holidays, and on working days between 8pm and 8am, or near hospitals or similar establishments). As…

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Ombudsman reiterates warning about inequality in the payment of extraordinary support

Vulnerable families who are part of the convergent social protection scheme are still not receiving the extraordinary support to mitigate the effects of inflation created by Decree-Law 21-A/2023 of 28 March, and the Ombudsman recently renewed her call to the Secretary of State for Public Administration in July for the problem to be resolved. The law establishes that, among others,…

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Ombudsman marks the 75th anniversary of the Universal Declaration of Human Rights

On the seventy-fifth anniversary of the Universal Declaration of Human Rights, adopted by the United Nations General Assembly on 10 December 1948, the Ombudsman, in her triple capacity as guarantor of citizens’ fundamental rights before the public authorities, National Human Rights Institution and National Mechanism for the Prevention of Torture and Ill-Treatment, welcomes and reaffirms the fundamental values enshrined therein,…

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