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Content type: News
Fires 2017. Ombudsman in the Eventual Parliamentary Commission of Inquiry into the State’s action in granting support in the Pinhal Interior

The Ombudsman, Maria Lúcia Amaral, is heard in the Eventual Parliamentary Commission of Inquiry into the State’s action in granting support following the 2017 fires in the Pinhal Interior area. The hearing takes place on December 2, at 3pm.

2020-11-27
Content type: News
Multi-use health certificates under renovation. Ombudsman welcomes extension of validity until end 2021

The Ombudsman welcomes the extension until 31 December 2021 of the validity periods for medical certificates of multipurpose incapacity that are in the process of being renewed or should be renewed by the end of 2020. This extension was operated by Decree-Law 99/2020 of 22 November for access to social, economic and fiscal benefits. This solution meets the concerns set…

2020-11-27
Content type: News
International Day for the Elimination of Violence against Women. Ombudsman joins national campaign #EUSOBREVIVI

On the occasion of the International Day for the Elimination of Violence against Women, the Ombudsman joins the national campaign #EUSOBREVIVI [I SURVIVED]. In the context of the increased risk posed by the pandemic to victims, an increased effort is needed to prevent the escalation of cases of violence and to ensure an effective response to those seeking support. Promoted…

2020-11-26
Content type: News
Convention on the Rights of the Child celebrates 31 years

The international community today, November 20, celebrates the 31st anniversary of the Convention on the Rights of the Child, adopted by the United Nations General Assembly in 1989. Inspiring a new way of looking at the rights of the child, the Convention has influenced in a decisive way the entire legal, social and technical edifice built in our country since…

2020-11-20
Content type: News
Ombudsman calls for urgent changes to prevent seizures of pensions in excess of the amount allowed by law

The Ombudsman, Maria Lúcia Amaral, sent a recommendation to the President of the Board of Directors of the Institute of Social Security (ISS), urging the urgent implementation of a mechanism to ensure the automatic adjustment of the value of pension attachments to successive updates of the National Minimum Wage (SMN) so as to respect, in the event of attachment, the…

2020-11-16
Content type: News
Ombudsman recommends banning television competitions that use telephone numbers at extra cost

The Ombudsman, Maria Lúcia Amaral, addressed a set of recommendations to the Secretary of State for Consumer Protection, with a view to protecting the rights of consumers, particularly the most vulnerable, in the context of television competitions which call for more expensive telephone calls.  In accordance with Article 38 of his Statute, the Ombudsman’s recommendations are addressed to the body…

2020-11-12
Content type: News
Ombudsman opens conference on bureaucracy and transparency

The Ombudsman, Maria Lúcia Amaral, participated in the conference on Bureaucracy and Transparency organised by the Jornal de Notícias in collaboration with the Municipality of Gaia.  To read the text of the Ombudsman, click here [in Portuguese only].

2020-11-05
Content type: Recommendations
Recomendação. Mínimo impenhorabilidade pensões (5/A/2020)
https://www.provedor-jus.pt/provedora-de-justica-pede-alteracoes-urgentes-para-impedir-penhoras-de-pensoes-de-valor-superior-ao-permitido-por-lei/
Entity addressed: Presidente do Conselho Diretivo do Instituto da Segurança Social, IP
2020-10-29
Content type: News
Tax executions. Ombudsman recommends far-reaching changes after inspections of Social Security Executive Proceedings Sections highlight practices that undermine citizens’ rights

Following inspections, which confirmed irregular practices that harm citizens’ rights, the Ombudsman sent to the management of Social Security institutes and to the government a set of recommendations aimed at correcting such practices, as well as improving the methods and working conditions in these services responsible for the execution of forced collection processes for debts to Social Security. Motivated by…

2020-10-28
Content type: News
Ombudsman signs cooperation protocol with the Order of Certified Accountants

The Ombudsman received the Order of Certified Accountants (OCC) in a hearing, and the meeting served, among others, to sign a cooperation protocol for the clarification of doubts of a technical nature in the field of taxation, accounting, auditing and Social Security, within the scope of the activity of the Ombudsman’s Office. The ceremony was attended by the Ombudsman, Maria…

2020-10-27
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