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Content type: News
Report 2018: More than 48,000 requests and 9300 new processes. Complaints about Social Security lead, with a rise of 39%
In 2018, the Ombudsman’s Office received a total of 48,129 requests through the various channels available to citizens, including 36,111 entries of complaints and other communications. During the year, 9338 new procedures were instituted, five of them from the Ombudsman’s initiative, which translates into an increase in the handling of complaints of 20% over the previous year. Activity indicators are…
2019-05-30
Content type: News
Protection of Minorities. Ombudsman receives Advisory Committee of the Council of Europe
The Ombudsman, Maria Lúcia Amaral, received a delegation of experts from the Advisory Committee of the Council of Europe for the Protection of National Minorities, within the framework of the first follow-up visit of this body to Portugal. The meeting dealt with the situation of human rights and cases of discrimination. In Portugal, the Ombudsman is also a National Human…
2019-05-29
Content type: News
Raising awareness of the Ombudsman in the outermost regions
The DEMOS Project, integrated in the INTERREG 2014-2020 programme and financed by the European Regional Development Fund FEDER, aims to foster activities aimed at increasing the levels of development and socioeconomic integration of the outermost regions of Portugal and Spain, composed of the archipelagos of Madeira, the Azores and the Canary Islands. Within the scope of the Ombudsman’s Office participation…
2019-05-02
Content type: News
Sustainability factor: Ombudsman calls for review of disability pensions penalized in the assignment or when they became old-age pensions
The Ombudsman, Maria Lúcia Amaral, addressed a suggestion for a legislative amendment to the Minister of Labor Solidarity and Social Security in order to revising the invalidity pensions of the two social protection regimes which were penalized by the sustainability factor on the date of their assignment or when they were convoked in old-age pensions at 65 years of age.…
2019-04-30
Content type: News
Joint Communiqué of the CPLP-Human Rights Network on Guinea Bissau
Following the legislative elections of March 10, 2019, the CPLP-Human Rights Network calls on the leaders of their countries to make efforts to strengthen the Institution of Human Rights of Guinea-Bissau, so that it is effectively independent, in accordance with the principles of Paris. At its last meeting in Lisbon on 13 December 2018, members of the Network noted…
2019-04-04
Content type: News
Deputy Ombudsman intervenes in the First Forum on “Night of Healthy Cities of the Center of Portugal”
The Deputy Ombudsman, Teresa Anjinho, participates in the first of two days of the 1st Forum of the project "Healthy Night of the Cities of Central Portugal", which takes place at the Bissaya Barreto Foundation in Coimbra. Recreational contexts play an important role in the life of cities and young people, but in many situations they have an intrinsic…
2019-04-04
Content type: News
Data protection: Ombudsman receives reply from the Minister of Justice on recommendation to amend the law
The Ombudsman, Maria Lúcia Amaral, received a reply from the Minister of Justice, Francisca Van Dunen, to the recommendation made to the Government to amend the law on the retention of data generated in the context of the provision of electronic communications services. "I will follow with concern the issues raised by your recommendation, and also note that in…
2019-03-22
Content type: News
International Day for the Elimination of Racial Discrimination
The diversity of today’s societies forces us to deal with an ever-widening and complex multicultural horizon, which opens up a huge range of opportunities, but also challenges. Given the natural tendency to live with those who are similar, it is necessary to combat the cultural and racial prejudice that generates distrust of the one who is different. Celebrating today’s International…
2019-03-21
Content type: News
CPLP Human Rights Network expresses total solidarity with Mozambique
The CPLP Human Rights Network expresses its deep regret for the catastrophe that has hit Mozambique and expresses its total solidarity with the Mozambican people. As the country faces a scenario of tremendous devastation, following what may have been the worst climate disaster ever to hit the Southern Hemisphere, the CPLP Human Rights Network is entirely at the disposal of…
2019-03-20
Content type: News
Education Centers: Ombudsman / NPM recommends urgent improvements in mental health and contacts with the outside
Following visits to educational centers, the Ombudsman, acting as the National Prevention Mechanism (MNP), addressed a recommendation to the Directorate-General for Reintegration and Prison Services (DGRSP) to overcome various identified shortcomings. The recommendation of the Ombudsman, Maria Lúcia Amaral, urges the DGRSP to establish, in conjunction with the Health authorities, this year, a therapeutic unit for the treatment of acute…
2019-03-12
