Ombudsman publishes the”Pandemic Notebooks”

19 May, 2021 0Comments

The Ombudsman’s Office is publishing a small collection entitled “Pandemic Notebooks”, three studies on the extraordinary times we live in. The first focuses on the general topic of education and collects information that was obtained during the first phase of suspension of classroom classes that took place in 2020. The second focuses on homelessness and covers roughly the same period…

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Ombudsman addresses the Rule of Law in a conference organized by the Portuguese presidency of the EU

18 May, 2021 0Comments

The Ombudsman, Maria Lúcia Amaral, spoke at the two-day high-level conference on “The Rule of Law in Europe”, which brought together, in Coimbra, politicians, magistrates, academics and representatives of civil society. Co-organized with the European Commission, the conference took place in the framework of the Portuguese presidency of the European Union in a hybrid format (in person and online), with…

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Ombudsman clarifies about bank fees

21 Apr, 2021 0Comments

The Ombudsman received a complaint from DECO, in which this association asked her to complain to the legislator about the elimination of the temporal application norm of Law no. 57/2020, through which the legislator limited the prohibition of certain bank commissions to new contracts. The Ombudsman responded negatively to DECO, in the terms of the letter that can be read…

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Moratoria. Ombudsman clarifies the scope of bank loans to higher education students

14 Apr, 2021 0Comments

The Ombudsman consulted the Secretary of State for Finance, in order to ascertain the Secretary of State for Finance’s interpretation of the current version of Decree-Law no. 10-J/2020, of 26.03, and received a clarification from him, in line with the Ombudsman’s interpretation, that bank loans to higher education students are included within the scope of the public moratorium. This request…

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Human Rights and Environmental Assessment: the FIO experience

07 Apr, 2021 0Comments

The Ombudsman, within the framework of its international cooperation with the FIO – Iberoamerican Federation of Ombudsmen, participated in the collective work "Recommendations for the incorporation of a human rights approach in environmental impact assessment". The work includes a set of recommendations to strengthen the environmental impact assessment procedure, improve the decisions of the Public Administration, anticipate future impacts and…

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Deputy Ombudsman attends conference on UN resolution on the role of the Ombudsman

07 Apr, 2021 0Comments

The Deputy Ombudsman, Joaquim Pedro Cardoso da Costa, attended on 7 April the international conference on the United Nations Resolution on the "role of the Ombudsman and ombudsman institutions in the promotion and protection of human rights, good governance and the rule of law". The webinar was organized by the Ombudsman of the Kingdom of Morocco, the Council of Europe…

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High-Level Conference Debates the Protection of Vulnerable Adults in Europe

30 Mar, 2021 0Comments

Deputy Ombudsman Joaquim Pedro Cardoso da Costa participates in the high-level conference "Protection of Vulnerable Adults in Europe – The Way Forward", scheduled for 30 March. Organized by the Ministry of Justice, with the support of the European Commission and the European Union Agency for Fundamental Rights (FRA), within the scope of the Portuguese Presidency of the Council of the…

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Covid-19. Ombudsman questions the Government on the impact of lay-offs and family support on the contribution career of workers and warns about the situation of unprotected unemployed people

08 Mar, 2021 0Comments

The Ombudsman sent a letter to the Secretary of State for Social Security, in which she draws attention to the negative impact that the payment of exceptional family support is having on the contribution career of workers who were obliged to resort to this support in order to provide assistance to their children, under the age of 12, due to…

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Covid-19. Ombudsman alerts the Government to delays in attributing support to companies

05 Mar, 2021 0Comments

The Ombudsman sent a letter to the Secretary of State for Social Security and to the Deputy Secretary of State and for Fiscal Affairs, in which she requested that efforts be made in order to overcome the situation experienced by companies that have been awaiting, for several months now, attribution of extraordinary support for progressive recovery of activity, wherein the…

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