Portuguese Ombudsperson takes over the interim presidency of the CPLP-Human Rights Network

The Ombudsperson, Maria Lúcia Amaral, has taken over the interim presidency of the Network of Ombudsmen, National Human Rights Commissions and other Human Rights Institutions of the Community of Portuguese-Speaking Countries (CPLP-Human Rights Network) for the 2024-2025 biennium, succeeding Florbela Rocha Araújo, Angola’s Ombudsperson, as the Network’s rotating director. Due to the fact that the institution of São Tomé and…

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Ombudsperson receives Cape Verdean counterpart

On 8 March, the Ombudsman, Maria Lúcia Amaral, accompanied by the Deputy Ombudsmen, Estrela Chaby and Ravi Afonso Pereira, received the Ombudsman of Cape Verde, José Carlos Delgado. The visit marked the end of a technical training and exchange mission aimed at building the institutional capacity of the Cape Verde Ombudsman’s Office and the technical training of its experts. Over…

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The Ombudsman’s Office publishes a comprehensive report and recommendations on public services in the aftermath of the pandemic

Difficulties related to the service provided by public services have long been the subject of the Ombudsman’s attention. However, the pandemic of 2020 and 2021 and the need to confine the population have profoundly changed existing practices, and, after the health emergency, many doubts and complaints have arisen about how the channels between public services and citizens are being resumed.…

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Ombudsman’s Office signs protocol with National Centre for Legal Innovation in Bragança

On 26 January, the Ombudsman’s Office, represented by the Deputy Ombudsman, Estrela Chaby, signed a collaboration protocol with the National Centre for Legal Innovation (CNIJ), located in Bragança. The CNIJ embodies a long-standing collaboration between the Faculty of Law of the University of Lisbon and Bragança City Council, under the slogan of a “University without walls”, with summer courses, conferences…

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Four legal advisers from the Ombudsman’s Office take part in the 1st edition of the IOI-Europe Academy

Four legal advisers from the Ombudsman’s Office took part in the 1st edition of the International Ombudsman Institute (IOI) Academy, promoted by the Europe region and organised by the UK Ombudsman. This 1st edition of the IOI-Europe Academy took place on 16 and 17 January 2024 in Manchester and was particularly focused on working methods to involve and support the…

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