The Ombudsman’s Office publishes a comprehensive report and recommendations on public services in the aftermath of the pandemic

Difficulties related to the service provided by public services have long been the subject of the Ombudsman’s attention. However, the pandemic of 2020 and 2021 and the need to confine the population have profoundly changed existing practices, and, after the health emergency, many doubts and complaints have arisen about how the channels between public services and citizens are being resumed.…

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Ombudsman’s Office signs protocol with National Centre for Legal Innovation in Bragança

On 26 January, the Ombudsman’s Office, represented by the Deputy Ombudsman, Estrela Chaby, signed a collaboration protocol with the National Centre for Legal Innovation (CNIJ), located in Bragança. The CNIJ embodies a long-standing collaboration between the Faculty of Law of the University of Lisbon and Bragança City Council, under the slogan of a “University without walls”, with summer courses, conferences…

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