Ombudsman reiterates warning about inequality in the payment of extraordinary support

Vulnerable families who are part of the convergent social protection scheme are still not receiving the extraordinary support to mitigate the effects of inflation created by Decree-Law 21-A/2023 of 28 March, and the Ombudsman recently renewed her call to the Secretary of State for Public Administration in July for the problem to be resolved. The law establishes that, among others,…

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Ombudsman requests constitutional review of rules limiting TVDE activity in the Autonomous Region of Madeira

The Ombudsman has submitted a request to the Constitutional Court for a declaration of unconstitutionality, with general binding force, of rules in force in the Autonomous Region of Madeira that limit the activity of individual passenger transport in uncharacterised vehicles, known by the acronym TVDE. At present, TVDE activity in the Autonomous Region of Madeira is subject to a numerus…

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EMEL. Ombudsman’s Office welcomes reversal of fine in case of faulty parking meter

The Ombudsman’s Office welcomes the decision by EMEL – Empresa Municipal de Mobilidade e Estacionamento de Lisboa, E.M.S.A., to reverse the imposition of a fine for non-payment of a parking fee after it was proven that the nearest parking meter was out of order. This review followed the intervention of the Ombudsman’s Office, which found that the metadata of the…

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Authentication of documents. Ombudsman’s Office suggests that parish councils offer citizens an alternative to using the white stamp

The Ombudsman’s Office has suggested that parish councils offer citizens an alternative to the use of the white stamp as a means of authenticating certifying documents signed by the respective presidents, namely certificates of residence or economic situation. The recommendation came about following a complaint in which it was found that citizens may find it impossible to use these documents…

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Additional Solidarity Tax on the Banking Sector. Ombudsman recommends that the Minister of Finance repeal the regime on which the tax is based

The Ombudsman has sent a recommendation to the Minister of Finance to repeal, as soon as possible, the regime on which the so-called Additional Solidarity Tax on the Banking Sector (“ASSB”) is based. After an in-depth study of the tax, carried out following the receipt of a complaint, it was concluded that it violates the principle of ability to pay,…

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Ombudsman requests review of rules in the legal regime governing access to and exercise of the profession of driving examiner and recognition of training bodies

The Ombudsman submitted a request to the Constitutional Court for a declaration of unconstitutionality, with general binding force, of rules contained in Law 45/2012, of 29 August, which approves the legal regime for access to and exercise of the profession of driving examiner and the recognition of training bodies. The provisions in question are article 4(b) of the law, according…

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Ombudsman’s Office publishes report on recent activity and the process of abolishing the Aliens and Borders Service (SEF)

The increase in the number of complaints from foreign citizens regarding delays in procedures for granting residence permits justified an intervention by the Ombudsman’s Office specifically aimed at the Aliens and Borders Service (SEF), whose conclusions and recommendations are presented in the report now released. Bearing in mind the recent publication of the legislation creating the Agency for Integration, Migration…

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Security Forces. Ombudsperson warns Government against the collection of undue charges and failure to deliver proof of denunciation to citizens

The Ombudsperson addressed a Recommendation to the Minister of Internal Administration, drawing attention to the collection of undue charges by the security forces and renewing her appeal for a definitive solution to the lack of delivery of proof of payment for denunciations made by citizens. Through the complaints that continue to be received in this regard, it was verified that…

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