Teachers. Ombudsman recommends approval of a new protection and mobility regime for teachers during illness

The Ombudsman sent a Recommendation to the Government to promote approval of a new and appropriate regime of protection for teachers during illness, that includes the possibility of adapting the teaching load and functions exercised to the respective state of health. Regarding the system of teachers’ mobility due to illness, it was also recommended that the list of illnesses that…

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Alcântara pedestrian crossing. Ombudsman requests Lisbon City Council to guarantee universal accessibility

The Ombudsman addressed a recommendation to Lisbon City Council so that urgent measures are adopted to guarantee universal access to the Alcântara underground pedestrian passage. The recommendation was formulated after numerous complaints were received regarding the lack of accessibility and the deficient conditions of salubriousness, safety and hygiene of the underground pedestrian passage that serves the Alcântara-Mar railway station and…

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Delays in conducting medical examinations. Ombudsman warns of the urgent need to extend the validity of medical certificates for multiple disabilities that have expired due to lack of response from the State

The Ombudsman informed the Secretary of State for Health on receipt of various complaints from citizens holding medical certificates for multiple disabilities (AMIM) whose validity had expired on 31st December 2022, despite having requested re-examination of their situation in due time. The situation is due to the persistent delay in scheduling a medical committee, and covers people who had requested…

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Covid-19/Housing. Ombudsman questions the Government about extending the deadline for reinvestment without payment of capital gains tax, also for families

In view of the constraints resulting from the pandemic period, the Ombudsman questioned the Secretary of State for Fiscal Affairs about the need to extend, also for individual taxpayers, the deadline for reinvestment of the sale value of residential property, in the purchase, construction or improvement of another property for the same purpose, without losing the benefit of exclusion from…

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Ex-military personnel of the Armed Forces. Ombudsman requests the Government to ensure effective accounting of the evaluation for the purposes of career progression

The Ombudsman sent a recommendation to the Government to ensure effective accounting of the evaluation of former members of the Armed Forces who entered the Public Administration under the scope of the “system of incentives for provision of military service”. Following the assessment of various complaints, it was concluded that, in most cases, the norm of the State Budget for…

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Public schools. Ombudsman calls the Ministry of Education’s attention to the impasse in the regularization of specialized training technicians

The Ombudsman drew the attention of the Secretary of State for Education to the need to conclude the regularization process of specialized technicians who guarantee training activities in state schools. After examining several complaints, it was noted that, despite the Extraordinary Regularization Program for Temporary Contracts in the Public Administration (PREVPAP) having begun in 2017, many trainers in schools, who…

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‘More Sustainable Buildings’. Ombudsman suggests changes to the support programme

A Provedora de Justiça enviou ao Secretário de Estado do Ambiente e da Energia um ofício sugerindo alterações ao PAES – Programa de Apoio a Edifícios Mais Sustentáveis, destinadas a evitar, de futuro, a repetição de constrangimentos e iniquidades que levaram a mais de uma centena de queixas ao longo do último ano. Com base na experiência resultante da instrução…

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Teacher mobility. Ombudsman hears the Government on the need for articulation with an adequate regime for protection in the event of illness

At the start of the academic year and once the placement procedure that applied the new regime of mobility due to illness of teachers has been completed, the Ombudsman addressed an initial appraisal of this regime to the Minister of Education, requesting that he issue a statement, specifically in relation to the convenience of its integration within a suitable general…

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International Day of Older Persons. Health is the most recurrent theme in requests for assistance received by the Senior Citizens’ Hotline

The Ombudsman’s Senior Citizens’ Hotline received 1,239 calls to date this year, with the greatest number of requests for assistance related to health (167). This data may confirm the inversion observed in 2021, when, for the first time in the 23 years of existence of this line dedicated to assisting senior citizens, health questions exceeded those related to social responses,…

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