Security Forces. Ombudsperson warns Government against the collection of undue charges and failure to deliver proof of denunciation to citizens

06 Jul, 2023 0Comments

The Ombudsperson addressed a Recommendation to the Minister of Internal Administration, drawing attention to the collection of undue charges by the security forces and renewing her appeal for a definitive solution to the lack of delivery of proof of payment for denunciations made by citizens. Through the complaints that continue to be received in this regard, it was verified that…

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2022 Report: Delays, deficient internal articulation and poor communication with citizens among the problems that most compromise the provision of public services

04 Jul, 2023 0Comments

The inability of the State to respond in reasonable time, the deficient articulation between services which hinders decisions and not infrequently generates conflicting decisions, and the unclear communication with interested parties are among the problems that are found across the board in the Public Administration and which seriously compromise the quality of public services. This finding, which stems from very…

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Deputy Ombudsman participates in training seminar for judges and prosecutors on cultural diversity and the courts, as part of the activities of the European Judicial Training Network

26 May, 2023 0Comments

The Deputy Ombudsman, Ravi Afonso Pereira, participated as a speaker in the seminar “Dealing with cultural diversity in the Courtroom”, integrated in the activities of the European Judicial Training Network (EJTN), that brought together European judges and prosecutors at the Centro de Estudos Judiciários, in Lisbon, on 25 and 26 May, for a deeper understanding of the challenges and opportunities…

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Ombudsman Office at the 38th plenary meeting of the National Commission for Human Rights

19 May, 2023 0Comments

The Ombudsman Office participated in the 38th plenary meeting of the National Commission for Human Rights, represented by the Deputy Ombudsman, Ravi Afonso Pereira, the Coordinator of the NPM, Miguel Feldmann and the International Relations Officer, Cristina Sá Costa. The plenary meeting was held on 19 May, in Lisbon, organised by the Ministry of Foreign Affairs. The National Commission for…

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Ombudsman Office meets with Federal Prosecutor for the Rights of the Citizen (Brazil) to discuss the topic “The enforcement of rights in the digital age: the role of the Ombudsman”.

05 May, 2023 0Comments

By initiative of the Justice and Governance Research Centre (JusGov) and the Jean Monnet Centre of Excellence “Digital citizenship and technological sustainability: pursuing the effectiveness of the CDFUE in the digital decade (CitDig)”, of the Law School of the University of Minho, a meeting was promoted between representatives of the Ombudsman Office and the Federal Prosecutor’s Office for Citizens’ Rights…

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Deputy Ombudsman at the conference “Mental Illness: from Imputability to Resocialization”, organized by the Supreme Court of Justice (STJ) and the Centre for Judicial Studies (CEJ)

21 Apr, 2023 0Comments

The Deputy Ombudsman was represented by the Deputy Ombudsman, Estrela Chaby, at the conference on “Mental Illness: from Imputability to Re-socialisation”, organised by the Supreme Court of Justice (STJ) and by the Judicial Studies Centre (CEJ), which took place on 28 April, at the Noble Room of the STJ, in Lisbon.

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Ombudsman Office in the International Seminar “Economics without Borders”, at the University of Katowice, Poland

21 Apr, 2023 0Comments

The Ombudsman’s Office was present at the international seminar integrated in the “Economics without Borders” project, organized by the Katowice University of Economics, in Poland, that took place between 19 and 21 April. Coordinator Miguel Feldmann made a presentation on the importance and significance of Human Rights in the economic context (human rights and consumption), on the last day of…

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United Nations Committee for the Elimination of Racial Discrimination. Ombudsman Office participates in the 109th Session – discussion of the 18th and 19th reports on Portugal, in Geneva

12 Apr, 2023 0Comments

The Deputy Ombudsman, Ravi Afonso Pereira and Cristina Sá Costa (Head of International Relations) participated in the 109th Session of the CERD (United Nations Committee for the Elimination of Racial Discrimination), in which the 18th and 19th reports on Portugal were discussed, held in Geneva on 18 and 19 April. The Ombudsman, as a national human rights institution, collaborates with…

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