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Content type: News
The Ombudsman’s Office receives a visit from the President of the Republic

On 21 October, the President of the Republic visited the Ombudsman’s Office headquarters in Lisbon. On the occasion Marcelo Rebelo de Sousa addressed all the staff of the Ombudsman’s Office, after a brief meeting with the Ombudsman Maria Lúcia Amaral. To watch the video of the visit made by the services of the Presidency of the Republic click here.

2021-10-22
Content type: News
Ombudsmen of Portugal and Angola sign Cooperation Agreement

A meeting between the Ombudsmen of Portugal and of Angola, Maria Lúcia Amaral and Florbela Araújo, was held in Lisbon on 12 October, to hold a working meeting and sign a Cooperation Agreement between the two institution The Agreement aims to strengthen the conditions for sharing knowledge, good practices and exchange of experiences, and to facilitate citizens’ access to the…

2021-10-13
Content type: News
Azores. Ombusdman Office organises Human Rights Conference on the occasion of the presentation of a study on “Access to the Regional Health System”

The public presentation of the study on “Access to the Regional Health System – Autonomous Region of the Azores” [in Portuguese only], conducted by Professor Piedade Lalanda, will take place on 15 October, at 10.30am, in the Aula Magna of the University of the Azores. Promoted by the Ombudsman Office, under the scope of the DEMOS Project, the presentation of…

2021-10-13
Content type: News
Ombudsman participates in the XXI Seminar on Administrative Justice

The Ombudsman participated, on 8 October, in the XXI Seminar on Administrative Justice, organized by CEJUR-Centro de Estudos Jurídicos do Minho, with a presentation on “The Ombudsman and the protection of citizens in the Public Administration” [in Portuguese only].

2021-10-08
Content type: News
DEMOS Project. Ombudsman Office promotes studies on access to Health in the Azores and Social Housing in Madeira

The DEMOS Project, integrated in the INTERREG 2014-2020 programme and financed by the European Regional Development Fund FEDER, aims to foster activities designed to increase the levels of development and socio-economic integration of the outermost regions of Portugal and Spain, composed of the archipelagos of Madeira, the Azores and the Canary Islands. Within the scope of the Ombudsman’s participation in…

2021-09-27
Content type: News
Ombudsman at the Commission for Constitutional Affairs, Rights, Freedoms and Guarantees

The Ombudsman, Maria Lúcia Amaral, is received, in hearing, on 28 September, at 15h00, by the Commission of Constitutional Affairs, Rights, Freedoms and Guarantees for the presentation and discussion of the Annual Report of Activities for the year 2020, including the Report of the National Preventive Mechanism. Learn more here. To listen to the hearing click here.

2021-09-24
Content type: News
Ombudsman participates in Training Week on Constitutional State Building / G7+ Project

The Ombudsman, Maria Lúcia Amaral, participated in the Training Week on the Construction of the Constitutional State, that took place between 20 and 24 September, and gave a lecture on the role of the Ombudsman. The initiative was promoted by the University of Coimbra (UC) in partnership with the intergovernmental organization G7+ and the Juridical Institute of the UC Faculty…

2021-09-22
Content type: News
Family allowance. Ombudsman warns against significant delays and requests that applications be examined swiftly

The Ombudsman has been faced with a growing number of complaints in relation to significant delays in attribution of pre-natal family allowance, as well as in the initial attribution or reassessment of the income bracket of the family allowance for children and young people. In 2020 183 complaints on these issues were received and this year, by the end of…

2021-09-15
Content type: News
Ombudsman participates in webinar on the use of European funds during the pandemic to support older people and people with disabilities

The Ombudsman participated, through her Cabinet Adviser Patrícia Fragoso Martins, in the webinar promoted by the European Network of Ombudsmen dedicated to “Institutional care, the use of EU funds and lessons from the pandemic”. The event took place on 15 September and was organized following the enquiry promoted by the European Ombudsman on the use of European funds and the…

2021-09-15
Content type: News
707 lines. Ban on consumer relations clarified after Ombudsman intervention

The Ombudsman welcomes the clarification provided by Decree-Law no. 59/2021, of 14 July, which, in accordance with the position assumed and conveyed by this State body to the Government, determines that telephone lines made available by suppliers of goods and service providers, specifically essential public services, should be free of charge or, alternatively, correspond to a geographic or mobile numbering…

2021-07-20
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