search results
On the seventy-fifth anniversary of the Universal Declaration of Human Rights, adopted by the United Nations General Assembly on 10 December 1948, the Ombudsman, in her triple capacity as guarantor of citizens’ fundamental rights before the public authorities, National Human Rights Institution and National Mechanism for the Prevention of Torture and Ill-Treatment, welcomes and reaffirms the fundamental values enshrined therein,…
The Ombudsman addressed an alert to the competent authorities after receiving various complaints from foreign citizens reporting difficulties encountered with services provided by the Institute of Social Security (ISS, IP) that are not taking into account the exceptional rules in force in relation to the regularity of their stay in national territory, thereby blocking access to various social benefits. At…
Vulnerable families who are part of the convergent social protection scheme are still not receiving the extraordinary support to mitigate the effects of inflation created by Decree-Law 21-A/2023 of 28 March, and the Ombudsman recently renewed her call to the Secretary of State for Public Administration in July for the problem to be resolved. The law establishes that, among others,…
The Ombudsperson, Maria Lúcia Amaral, received, on 25 October, the Parliamentary Secretary of State of the Federal Ministry of Justice of Germany, Benjamin Strasser, accompanied by the Head of Division for Coordination and Cooperation Affairs within the European Union, Lutz Roth, and the Minister Counsellor of the German Embassy, Ludwig Blaurock. During the meeting, issues related to the role of…
The Deputy Ombudsman, Teresa Anjinho, was present at the “Health on a Day” conference, which took place on 3 November, in Lisbon. To access the results of the population survey on the subject and the programme of this initiative of the Portuguese Medical Association click here and here, respectively.
The Ombudsman informed the Secretary of State for Health on receipt of various complaints from citizens holding medical certificates for multiple disabilities (AMIM) whose validity had expired on 31st December 2022, despite having requested re-examination of their situation in due time. The situation is due to the persistent delay in scheduling a medical committee, and covers people who had requested…
The Ombudsman submitted a request to the Constitutional Court to review the constitutionality of articles 10, no. 2, 13, no. 4 and 14, no. 1 of Law no. 26/2020 of 21 July. Transposing a European directive, the aforementioned law establishes the obligation to communicate to the Tax and Customs Authority certain internal or cross-border mechanisms with tax relevance.The request addressed…
The Ombudsman welcomes the intention communicated to her by the Executive Council of the Social Security Institute (ISS) to extend the validity of the informal carers ID card to one year. The current period of validity of the card is only three months, and it is true that among the approximately 11,000 informal carers already recognised, there are those who…
The Ombudsman, Maria Lúcia Amaral, attended the hearing requested by the Committee on Constitutional Affairs, Rights, Freedoms and Guarantees as part of the specialised discussion of Bill 560/XV (PSD) and the other legislative initiatives under consideration – PPL 91/XV/1 (GOV) and Bill 826/XV/1.ª (PAN) – on the elections to the European Parliament: You can access the video of the hearing…
The Ombudsman’s Office has suggested that parish councils offer citizens an alternative to the use of the white stamp as a means of authenticating certifying documents signed by the respective presidents, namely certificates of residence or economic situation. The recommendation came about following a complaint in which it was found that citizens may find it impossible to use these documents…