Ouvirsearch results
Content type: News
Ombudsman marks World Refugee Day
This June 20th is World Refugee Day. The pandemic crisis we are experiencing has particularly affected people who are forced to leave their countries of origin and seek international protection. More than 150 countries have imposed border restrictions to contain the spread of the virus and, according to the report of the Secretary General of the United Nations,…
2020-06-20
Content type: News
Report 2019: More than 51,000 requests and 9,800 new instructed processes. Social Security complaints rise again. Conditions of detention continue to worry
In 2019, the Ombudsman received 51,313 requests through the various channels available to citizens (6.6% more than in 2018), and 9823 complaint procedures were opened, representing an increase of 5% in relation to 2018. Compared with 2017, the growth in new complaint procedures is 26%; taking 2016 as a reference, the increase is 42%. In 2019, therefore, the activity indicators…
2020-06-18
Content type: News
Ombudsman marks International Day of Support for Victims of Torture
Every year on June 26th, the International Day in Support of Victims of Torture is celebrated. Today is an opportunity to pay tribute to those who strive daily to combat all forms of torture and ill-treatment. The Ombudsman, as a National Prevention Mechanism, reaffirms his solidarity with the victims and his commitment to fight for the eradication of a practice…
2020-06-18
Content type: News
EN327: Ombudsman welcomes recommendation by Infraestruturas de Portugal on national road to ensure safety of residents
The Ombudsman welcomes the compliance with the recommendation she made to Infraestruturas de Portugal regarding the danger of being run over by two octogenarians whenever they circulated and crossed the EN327, near their residence in Macieira de Sarnes. In the recommendation, the Ombudsman noted that the two elderly people were limited in their mobility, isolated and prevented from moving. In…
2020-06-17
Content type: Recommendations
Atestado médico de incapacidade multiuso. Ministra da Saúde (6/B/2020)
Entity addressed: Ministra da Saúde
2020-06-16
Content type: News
Social tariff for water: Ombudsman sends recommendation on application of consumption limits
The Ombudsman sent a recommendation that the social water tariff be applied to the first m3 of consumption/month legally provided for consumers who meet the requirements for its benefit, regardless of whether they may exceed this monthly consumption. It is up to municipal councils to set maximum consumption limits on which discounts or exemptions are applied, but not a maximum…
2020-06-16
Content type: Recommendations
Tarifa social utilizador doméstico água/Consumo acima 15m3 (3/A/2020)
Entity addressed: Presidente do Conselho de Administração dos Serviços Intermunicipalizados de Oeiras e Amadora
2020-06-08
Content type: News
Covid-19. Ombudsman calls for speedy income tax refunds
The Ombudsman issued a new communication on how the Tax Authority (TA) is interpreting and applying the rule contained in Decree-Law 10-F/2020, which suspended tax executions until June 30. After exchanging correspondence with the Director General of TA, the Ombudsman now addressed the Secretary of State for Fiscal Affairs, drawing attention to the issues addressed in that correspondence that are…
2020-06-01
Content type: News
Ombudsman marks Children’s Day
Celebrating the Children’s Day, more than a ritual in which every year we renew our words of appeal for the respect of the collection of rights long recognized at international and national levels, must be a moment, an opportunity, to mobilize the community, the State, the citizens, to respond assertively to the problems that affect the children of our country.…
2020-06-01
Content type: Other Decisions
Covid-19. Ofício SEAF. Suspensão execuções fiscais. Efeitos práticos. Reembolsos de IRS
Entity addressed: Secretário de Estado dos Assuntos Fiscais
Type: Ofício
2020-05-29
