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State of emergency. Note on exceptional and temporary justified absences motivated by family assistance

The Ombudsman received several complaints from workers whose functions are incompatible with the teleworking regime and are forced to miss work to provide support to the elderly who are part of their household and depend on their permanent support, especially in the face of the recent closure of social responses in which they were integrated (day centers and homes). The…

Estado de emergência. Quarentenas regionais. Comunicação à Diretora-Geral de Saúde

Estado emergência/Covid-19. Apoios extraordinários aos trabalhadores independentes (5/B/2020)

Estado de emergência/Covid-19. Provedora de Justiça envia recomendação ao Governo sobre apoios extraordinários aos trabalhadores independentes

Ombudsman’s Statement on the State of Emergency

At this very serious moment in our collective life, many citizens are wondering about the meaning and scope of the State of Emergency, decreed on the 18th by His Excellency the President of the Republic. The questions, associated with natural feelings of unease and apprehension, are in themselves more than justified. Never before, during the almost forty-four years of the…

Multipurpose medical certificate. Ombudsman recommends changes to the Government to eliminate significant delays that compromise benefits

The Ombudsman, Maria Lúcia Amaral, sent a recommendation to the Minister of Health proposing a revision of the legal regime for issuing Multipurpose Disability Medical Certificates (AMIM), as well as clearer and more comprehensive disclosure of its purpose and scope. This recommendation follows the reception of complaints in increasing numbers, particularly in the last two years, the majority focusing on…

Disability/Disability. Ombudsman sends recommendation to the Government after finding serious problems in access to Social Allowance for Inclusion

The Ombudsman, Maria Lúcia Amaral, sent a recommendation to the Minister of Labour, Solidarity and Social Security following the receipt, in the last two years, of more than two and a half hundred complaints on issues related to attribution of the Social Inclusion Benefit (PSI). Created by Decree-Law no. 126-A/2017, of 6 October, the PSI would progressively aggregate a set…

Deficiência/Incapacidade. Prestação Social de Inclusão. Problemas vários no acesso. (2/B/2020)

http://www.provedor-jus.pt/deficiencia-incapacidade-provedora-de-justica-envia-recomendacao-ao-governo-apos-constatar-problemas-graves-no-acesso-a-prestacao-social-para-a-inclusao/ https://www.provedor-jus.pt/deficiencia-incapacidade-provedora-de-justica-recebe-resposta-da-secretaria-de-estado-da-inclusao-das-pessoas-com-deficiencia-a-recomendacao-de-alteracao-legislativa/

Atestado Médico de Incapacidade Multiuso. Atrasos emissão. Acesso a beneficios comprometido (3/B/2020)

http://www.provedor-jus.pt/atestado-medico-multiuso-provedora-de-justica-recomenda-ao-governo-alteracoes-para-eliminar-atrasos-significativos-que-comprometem-beneficios/

Ombudsman closes seminar “Victims’ Rights: challenges and commitments for the XIV Legislature” organized by APAV

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Ombudsman recommends driver compensation after collision with animal on a motorway under concession

The Ombudsperson, Maria Lúcia Amaral, sent a recommendation to Infraestruturas de Portugal to assume the responsibility of compensating a citizen for the damages suffered as a result of the collision with an animal that occurred on the A23 motorway, managed by this public company. In the light of Law no. 24/2007 of 18 July, and of the Concession Agreement, the…