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Content type: News
Lines 707: Ombudsman welcomes ban on use by public bodies and companies providing public services
The Ombudsman welcomes the prohibition for public authorities and companies providing public services to use telephone numbers at an increased cost for contact with consumers. The Ombudsman had already taken a position in this respect and, following the investigation of several cases, a number of public services had already ceased to use cost-enhanced numbers. This was the case of the…
2020-04-28
Content type: Other Decisions
Covid-19. Suspensão das execuções fiscais. Penhoras. Efeitos práticos. Divulgação.
Entity addressed: AT, IGFSS, BdP
Type: Ofício
2020-04-27
Content type: News
State of emergency/Covid-19. Ombudsman sends suggestions to make the suspension of tax executions effective
The Ombudsman suggested adaptations of procedures to ensure effective suspension of the practical effects of all tax enforcement proceedings in relation to seizures (or other coercive acts) on the part of the Tax Authority, the Social Security Executive Chambers and the third parties responsible for complying with them, in the cases of banks, paying entities (of salaries or pensions) and…
2020-04-27
Content type: News
State of emergency/Covid-19. Ombudsman sends recommendation to Government on extraordinary support for self-employed workers
The Ombudsman sent a recommendation to the Minister of Labour and Solidarity and Social Security suggesting a set of changes to the measure provided for in article 26 of Decree-Law no. 10-A/2020, of 13 March, of extraordinary support for the reduction in the activity of self-employed workers due to the outbreak of the new coronavirus. To read the recommendation, click…
2020-04-24
Content type: Other Decisions
Estado de emergência/Covid-19. Suspensão execuções fiscais. Ofícios dirigidos Presidente do Conselho Diretivo do Instituto de Gestão Financeira da Segurança Social, à Diretora-Geral da AT e Governador Banco de Portugal
Entity addressed: Presidente do Conselho Diretivo do Instituto de Gestão Financeira da Segurança Social, Diretora-Geral da AT e Governador Banco de Portugal
2020-04-23
Content type: News
Ombudsman’s proposal to regulate special schemes for access to higher education accepted
The Ombudsman welcomes the alteration to the regulation of the special regimes for access and entry into higher education, implemented through article 3 of Decree-Law no. 11/2020, of 2 April, which makes it possible to overcome a situation of injustice previously reported to the Government. The lack of articulation of the timetable established for the formalisation of applications under the…
2020-04-13
Content type: News
Free schoolbooks. Ombudsman receives response from the Minister of Education to the recommendation for legislative change
The Ombudsman received a response from the Minister of Education in which the ruler informs that he will not comply with the Recommendation to amend the legislation in order to extend the measure of free distribution of textbooks to all students who are proven to be in need and who attend private or cooperative education. To read the reply of…
2020-04-01
Content type: Other Decisions
Estado de emergência/Covid-19. Extensão apoios a advogados e solicitadores
Entity addressed: Secretário de Estado da Segurança Social e Secretário de Estado Adjunto e da Justiça
Type: Ofício
2020-03-30
Content type: News
State of emergency. Ombudsman suggests extension to lawyers and solicitors of support measures similar to those of self-employed workers
The Ombudsman suggests the consideration and adoption of measures for exceptional and temporary support to lawyers and solicitors similar to those that have been recognised for self-employed workers. To read the letters sent to the Secretary of State for Social Security and the Deputy Secretary of State for Justice, click here [in Portuguese, only].
2020-03-30
Content type: News
State of emergency. Communication from the Ombudsman on quarantines decreed by regional bodies
To read the communication addressed by the Ombudsman to the Director General of Health click here [in Portuguese only].
2020-03-27
