International Day of Support for Victims of Torture: “We must not leave the anonymous victims in the shadows”

25 Jun, 2019 0Comments

Today’s International Day of Support for Victims of Torture offers us one more opportunity to reaffirm the current relevance of the problem and the need to continue the fight against torture and other cruel, inhuman and degrading treatment or punishment, thus contributing to not to leave in the penumbra the anonymous victims that deserve our support. Their right to live…

Read more

Human rights. Ombudsman of Portugal and Turkey complete twinnig program

24 Jun, 2019 0Comments

The Ombudsperson, Maria Lúcia Amaral, receives her Turkish counterpart, Seref Malkoç, this week in Lisbon for a high-level study visit marking the closure of the training program that has been developed since November 2018 by the Portuguese Ombudsman in the framework of an initiative of the European Union. This last study session includes a visit to the Ombudsman’s Office,…

Read more

June 16-18 – Ombudsman attends international conference on consumer rights awareness

18 Jun, 2019 0Comments

The Ombudsman took part in the international conference on consumer rights awareness organized by the Katawice University of Economics in Poland from June 16 to 18. Topics for discussion included education for sustainable and responsible consumption and protection of consumer rights in an increasingly global and digital marketplace. The adviser Miguel Feldmann represented and shared the experiences of the Ombudsman…

Read more

June 4 – Ombudsman talks about “Ethics and Rights” at the IV Santa Casa Conference on “Longevity and Neurodegenerative Diseases”

04 Jun, 2019 0Comments

The Ombudsman participated in the IV Conference organized by the Santa Casa da Misericórdia on "Longevity and Neurodegenerative Diseases" and the importance of the humanization of the medical act, that took place in Lisbon on June 4. Maria Lúcia Amaral intervened in the panel that addressed "Ethics and Rights" from the perspective of people who are especially vulnerable and /…

Read more

Ombudsman marks Children’s Day

31 May, 2019 0Comments

The promotion and defense of the rights of the child are fundamental tasks of the State and of the community, being assumed not only as ethical duties, but also as obligations that have already reached the juridical level, based on national and international instruments. Therefore, celebrating the day of the child implies to affirm its singularity as a holder of…

Read more

Report 2018: More than 48,000 requests and 9300 new processes. Complaints about Social Security lead, with a rise of 39%

30 May, 2019 0Comments

In 2018, the Ombudsman’s Office received a total of 48,129 requests through the various channels available to citizens, including 36,111 entries of complaints and other communications. During the year, 9338 new procedures were instituted, five of them from the Ombudsman’s initiative, which translates into an increase in the handling of complaints of 20% over the previous year. Activity indicators are…

Read more

Next Previous
Newsletter
Subscribe and stay updated on the work and initiatives of the Portuguese Ombudsperson
Consultar