Ombudsman’s Office welcomes changes to procedures for granting special noise licences

Special noise licences are administrative permits – to be issued by local authorities (municipality or parish, depending on the case) – that allow temporary noisy activities to take place, under certain conditions, near sensitive locations (such as residential buildings, on Saturdays, Sundays and public holidays, and on working days between 8pm and 8am, or near hospitals or similar establishments). As…

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Ombudsman reiterates warning about inequality in the payment of extraordinary support

Vulnerable families who are part of the convergent social protection scheme are still not receiving the extraordinary support to mitigate the effects of inflation created by Decree-Law 21-A/2023 of 28 March, and the Ombudsman recently renewed her call to the Secretary of State for Public Administration in July for the problem to be resolved. The law establishes that, among others,…

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Ombudsman marks the 75th anniversary of the Universal Declaration of Human Rights

On the seventy-fifth anniversary of the Universal Declaration of Human Rights, adopted by the United Nations General Assembly on 10 December 1948, the Ombudsman, in her triple capacity as guarantor of citizens’ fundamental rights before the public authorities, National Human Rights Institution and National Mechanism for the Prevention of Torture and Ill-Treatment, welcomes and reaffirms the fundamental values enshrined therein,…

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Ombudsman requests constitutional review of rules limiting TVDE activity in the Autonomous Region of Madeira

The Ombudsman has submitted a request to the Constitutional Court for a declaration of unconstitutionality, with general binding force, of rules in force in the Autonomous Region of Madeira that limit the activity of individual passenger transport in uncharacterised vehicles, known by the acronym TVDE. At present, TVDE activity in the Autonomous Region of Madeira is subject to a numerus…

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Deputy Ombudsman takes part in the annual conference of the European Network of Ombudsmen (ENO)

The Deputy Ombudsman, Ravi Afonso Pereira, took part in the Annual Conference of the European Network of Ombudsmen (ENO) “Protection of human rights: approaches to migration and artificial intelligence”, held in Brussels, Belgium, on 9 and 10 November 2023. The ENO comprises more than 95 ombudsmen in 36 European countries. The Network includes the national and regional ombudsmen and similar…

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Ombudsman takes part in the 14th International Conference of the Global Alliance of National Human Rights Institutions.    

The Ombudsman, as a National Human Rights Institution and as a National Preventive Mechanism (NPM), took part in the 14th International Conference of the Global Alliance of National Human Rights Institutions (GANHRI), which was held in Copenhagen, Denmark, from 6 to 8 November 2023. The aim of GANHRI’s international conferences is to develop and promote co-operation between national human rights…

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EMEL. Ombudsman’s Office welcomes reversal of fine in case of faulty parking meter

The Ombudsman’s Office welcomes the decision by EMEL – Empresa Municipal de Mobilidade e Estacionamento de Lisboa, E.M.S.A., to reverse the imposition of a fine for non-payment of a parking fee after it was proven that the nearest parking meter was out of order. This review followed the intervention of the Ombudsman’s Office, which found that the metadata of the…

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