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The Ombudsman, Maria Lúcia Amaral, is received, in hearing, on 28 September, at 15h00, by the Commission of Constitutional Affairs, Rights, Freedoms and Guarantees for the presentation and discussion of the Annual Report of Activities for the year 2020, including the Report of the National Preventive Mechanism. Learn more here. To listen to the hearing click here.
The Ombudsman, Maria Lúcia Amaral, participated in the Training Week on the Construction of the Constitutional State, that took place between 20 and 24 September, and gave a lecture on the role of the Ombudsman. The initiative was promoted by the University of Coimbra (UC) in partnership with the intergovernmental organization G7+ and the Juridical Institute of the UC Faculty…
The Ombudsman has been faced with a growing number of complaints in relation to significant delays in attribution of pre-natal family allowance, as well as in the initial attribution or reassessment of the income bracket of the family allowance for children and young people. In 2020 183 complaints on these issues were received and this year, by the end of…
The Ombudsman participated, through her Cabinet Adviser Patrícia Fragoso Martins, in the webinar promoted by the European Network of Ombudsmen dedicated to “Institutional care, the use of EU funds and lessons from the pandemic”. The event took place on 15 September and was organized following the enquiry promoted by the European Ombudsman on the use of European funds and the…
The Ombudsman welcomes the clarification provided by Decree-Law no. 59/2021, of 14 July, which, in accordance with the position assumed and conveyed by this State body to the Government, determines that telephone lines made available by suppliers of goods and service providers, specifically essential public services, should be free of charge or, alternatively, correspond to a geographic or mobile numbering…
The Ombudspersons of Portugal and Cape Verde, Maria Lúcia Amaral and José Carlos Delgado, signed a Cooperation Protocol to strengthen the conditions for sharing knowledge, good practices and exchanging experiences, as well as facilitating citizens’ access to their institutions. The Protocol foresees, among others, the development of joint actions of capacity building and exchange, namely of specialized technicians, so that…
In 2020, activity indicators were once again the highest in the history of the Ombudsman, an independent State body created in 1975 to defend people who feel aggrieved by unfair or illegal acts or omissions of the administration or other public powers or who see their fundamental rights violated. The Ombudsman dealt with a record 11,557 new cases, as a…
In the scope of an initiative of the Ibero-American Federation of Ombudsman (FIO) on the exceptional measures decreed by its Member-States in the scope of the combat and of the mitigation of the effects of the Covid-19 pandemic, the Ombudsman Office drafted a chapter on the State of Emergency in Portugal. To read the publication [in Spanish and in Portuguese…
On the occasion of the World Day for Awareness of Violence against Older Persons, which is marked on 15 June, a survey [in Portuguese only] was released on the performance over the last five years of the telephone line dedicated to older citizens.
The Ombudsman marks Children’s Day, which is celebrated on June 1, with her participation in the conference "Themes of family and children’s law", organized by the Braga Delegation of the Bar Association. "The Ombudsman in the protection of childhood" is the theme of Maria Lúcia Amaral’s intervention.
