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Content type: News
Urban renewal: Ombudsman welcomes legislative changes

The Ombudsman welcomes the repeal of the Exceptional Temporary Regime for Urban Rehabilitation, which exempted the application of various technical building standards without any justification, and welcomes the legislative amendments that now require the seismic assessment and reinforcement of buildings, as well as compliance with technical building standards, in particular accessibility. The new legal framework, published today in Diário da…

2019-09-12
Content type: News
Ombudsman requests the Constitutional Court to review the constitutionality of the statute establishing a general obligation to retain telecommunications data

The Ombudsman has asked the Constitutional Court to review the constitutionality of Articles 4, 6 and 9 of Law 32/2008 of 17 July, which transposes Directive 2006/24/EC of the European Parliament and of the Council of 15 March, concerning the conservation of data generated or processed in connection with the provision of publicly available electronic communications services or public communications…

2019-08-29
Content type: Recommendations
Queixa dirigida à Provedora de Justiça por L. Cobrança de taxas de portagem. Morada a constar das notificações para pagamento (1/A/2019)

Ex-SCUT. Provedora de Justiça adverte operadora para a necessidade de se certificar da morada antes do envio da cobrança das taxas de portagem Resposta da Portvia      

Entity addressed: Presidente do Conselho de Administração da “PORTVIAS – Portagem de Vias, S.A
2019-08-28
Content type: News
Former SCUT. Ombudsman warns carrier about the need to verify address before sending toll charges

Operators should consult the Institute of Registries and Notaries (IRN) database for the details of the vehicle identification holder when sending the very first notification to collect tolls. This is the wording of the recommendation sent by the Ombudsman, Maria Lúcia Amaral, to Portvias, following a complaint lodged by a citizen who received the notification procedure for payment of tolls,…

2019-08-28
Content type: News
NPM visited 21 places of detention until August

From the beginning of this year until mid-August, the National Prevention Mechanism (NPM) has carried out 21 monitoring visits to places of deprivation of liberty. Of the 21 visits made, 13 went to prisons, four to Temporary Settlement Centers and Matched Spaces (EECIT), two to Educational Centers and two to places of detention by the police. It is noteworthy that…

2019-08-27
Content type: Constitutionality Review
Q/7746/2017

Request for an abstract review of the constitutionality of Articles 4, 6 and 9 of Law 32/2008 of 17 July, which transposes Directive 2006 // 24 / EC, of the European Parliament and of the Council of 15 March on the conservation of data generated or processed in connection with the provision of publicly available electronic communications services or public…

2019-08-26
Content type: News
Lines 707: Ombudsman welcomes the reduction of the tariff and the end of these numbers in contact with the Public Administration

The Ombudsman welcomes the determination of ANACOM to reduce the tariff of telephone calls to the telephone numbers beginning with 707 and 708 and to recommend that they should not be used by suppliers of goods and services within the framework of consumer legal relationships. These positions, which were accompanied by the recommendation to the Assembly of the Republic and…

2019-07-10
Content type: News
Torralta beach regains access for people with disabilities

The Ombudsman welcomes the recent construction of a ramp allowing disabled access to Torralta Beach in time for the current bathing season. The Ombudsman’s intervention was requested following the construction of a footbridge in Praia da Torralta, Alvor, which entailed the destruction of existing access and made it impossible for people with reduced mobility to travel. Despite the various steps…

2019-07-09
Content type: News
International Day of Support for Victims of Torture: “We must not leave the anonymous victims in the shadows”

Today’s International Day of Support for Victims of Torture offers us one more opportunity to reaffirm the current relevance of the problem and the need to continue the fight against torture and other cruel, inhuman and degrading treatment or punishment, thus contributing to not to leave in the penumbra the anonymous victims that deserve our support. Their right to live…

2019-06-25
Content type: News
Human rights. Ombudsman of Portugal and Turkey complete twinnig program

The Ombudsperson, Maria Lúcia Amaral, receives her Turkish counterpart, Seref Malkoç, this week in Lisbon for a high-level study visit marking the closure of the training program that has been developed since November 2018 by the Portuguese Ombudsman in the framework of an initiative of the European Union. This last study session includes a visit to the Ombudsman’s Office, the…

2019-06-24
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