In view of the constraints resulting from the pandemic period, the Ombudsman questioned the Secretary of State for Fiscal Affairs about the need to extend, also for individual taxpayers, the deadline for reinvestment of the sale value of residential property, in the purchase, construction or improvement of another property for the same purpose, without losing the benefit of exclusion from…
The Ombudsman sent a recommendation to the Government to ensure effective accounting of the evaluation of former members of the Armed Forces who entered the Public Administration under the scope of the “system of incentives for provision of military service”. Following the assessment of various complaints, it was concluded that, in most cases, the norm of the State Budget for…
The Ombudsman drew the attention of the Secretary of State for Education to the need to conclude the regularization process of specialized technicians who guarantee training activities in state schools. After examining several complaints, it was noted that, despite the Extraordinary Regularization Program for Temporary Contracts in the Public Administration (PREVPAP) having begun in 2017, many trainers in schools, who…
A Provedora de Justiça enviou ao Secretário de Estado do Ambiente e da Energia um ofício sugerindo alterações ao PAES – Programa de Apoio a Edifícios Mais Sustentáveis, destinadas a evitar, de futuro, a repetição de constrangimentos e iniquidades que levaram a mais de uma centena de queixas ao longo do último ano. Com base na experiência resultante da instrução…
At the start of the academic year and once the placement procedure that applied the new regime of mobility due to illness of teachers has been completed, the Ombudsman addressed an initial appraisal of this regime to the Minister of Education, requesting that he issue a statement, specifically in relation to the convenience of its integration within a suitable general…
The Ombudsman’s Senior Citizens’ Hotline received 1,239 calls to date this year, with the greatest number of requests for assistance related to health (167). This data may confirm the inversion observed in 2021, when, for the first time in the 23 years of existence of this line dedicated to assisting senior citizens, health questions exceeded those related to social responses,…
The Ombudsman addressed an alert to the competent authorities after receiving various complaints from foreign citizens reporting difficulties encountered with services provided by the Institute of Social Security (ISS, IP) that are not taking into account the exceptional rules in force in relation to the regularity of their stay in national territory, thereby blocking access to various social benefits. At…
The commemoration of Children’s Day, this 1st June, provides an opportunity for the Ombudsman to present the community with a balance, albeit very brief, of the activity that has been developed in relation to the protection and defense of the rights of the youngest. Since 1993, the Provedoria’s services have made available a telephone line especially dedicated to issues related…
The Ombudsman submitted to the Constitutional Court a request for a declaration of unconstitutionality, with mandatory general force, of the norms included in numbers 5 and 6 of article 6, of Law nr. 27/2021, of May 17th, that approves the Portuguese Charter of Human Rights in the Digital Era. To read the appeal click here [in Portuguese only].
At the end of the Auto and IVAucher programs, the Ombudsman sent a letter to the Secretary of State for Fiscal Affairs, alerting to the receipt of various complaints in relation to both programs, in particular in relation to difficulties in access to the benefits granted by these programs due to reasons beyond the responsibility of taxpayers. Amongst the most…