Moratoria. Ombudsman clarifies the scope of bank loans to higher education students

The Ombudsman consulted the Secretary of State for Finance, in order to ascertain the Secretary of State for Finance’s interpretation of the current version of Decree-Law no. 10-J/2020, of 26.03, and received a clarification from him, in line with the Ombudsman’s interpretation, that bank loans to higher education students are included within the scope of the public moratorium. This request…

Read more

Ombudsman clarifies about bank fees

The Ombudsman received a complaint from DECO, in which this association asked her to complain to the legislator about the elimination of the temporal application norm of Law no. 57/2020, through which the legislator limited the prohibition of certain bank commissions to new contracts. The Ombudsman responded negatively to DECO, in the terms of the letter that can be read…

Read more

Covid-19. Ombudsman questions the Government on the impact of lay-offs and family support on the contribution career of workers and warns about the situation of unprotected unemployed people

The Ombudsman sent a letter to the Secretary of State for Social Security, in which she draws attention to the negative impact that the payment of exceptional family support is having on the contribution career of workers who were obliged to resort to this support in order to provide assistance to their children, under the age of 12, due to…

Read more

Covid-19. Ombudsman alerts the Government to delays in attributing support to companies

The Ombudsman sent a letter to the Secretary of State for Social Security and to the Deputy Secretary of State and for Fiscal Affairs, in which she requested that efforts be made in order to overcome the situation experienced by companies that have been awaiting, for several months now, attribution of extraordinary support for progressive recovery of activity, wherein the…

Read more

Ombudsman requires verification of the constitutionality of the rule that exempts tenants in shopping centers from minimum rent

The Ombudsman requested the Constitutional Court to abstractly review the constitutionality of the norm contained in no. 5 of article 168-A of Law no. 2/2020, of 31 March, that approved the State Budget for 2020, as amended by Law no. 27-A/2020, of 24 July, that approved the Supplementary State Budget, because it understood that this norm contains unconstitutional restrictions on…

Read more

Ombudsman recommends banning television competitions that use telephone numbers at extra cost

The Ombudsman, Maria Lúcia Amaral, addressed a set of recommendations to the Secretary of State for Consumer Protection, with a view to protecting the rights of consumers, particularly the most vulnerable, in the context of television competitions which call for more expensive telephone calls.  In accordance with Article 38 of his Statute, the Ombudsman’s recommendations are addressed to the body…

Read more

Tax executions. Ombudsman recommends far-reaching changes after inspections of Social Security Executive Proceedings Sections highlight practices that undermine citizens’ rights

Following inspections, which confirmed irregular practices that harm citizens’ rights, the Ombudsman sent to the management of Social Security institutes and to the government a set of recommendations aimed at correcting such practices, as well as improving the methods and working conditions in these services responsible for the execution of forced collection processes for debts to Social Security. Motivated by…

Read more

Covid-19. Ombudsman welcomes new measures to support the self-employed but warns that in several situations they remain unprotected

The Ombudsman notes as positive the changes introduced by Decree-Law no. 20-C/2020, of May 7, to Decree-Law no. 10-A/2020, of March 13, in order to strengthen support for self-employed workers and members of statutory bodies of legal entities in the current economic and financial climate caused by the epidemiological outbreak that the country and the world are facing, but points…

Read more

Covid-19. NPM resumes monitoring activity of places where people are deprived of their liberty

  The National Prevention Mechanism (NPM) decided to gradually resume monitoring visits to areas where people are deprived of their liberty, after the suspension of face-to-face activity decided in March following the OVID-19 pandemic, in line with the guidelines of the Directorate General for Health (DGS, in Portuguese) and the option of other international NPMs. During this month of October,…

Read more

© 2024 / Provedor de Justiça - All rights reserved