Deputy Ombudsman at the swearing-in of the General Commander of the GNR and the National Director of the PSP

04 Sep, 2023 0Comments

The Ombudsperson was represented by the Deputy Ombudsman, Ravi Afonso Pereira, at the swearing-in ceremony of the new Commander General of the National Republican Guard, Lieutenant General Rui Veloso, and the new National Director of the Public Security Police, Chief Superintendent José Barros Correia. For the first time, the leaders of the two security forces (GNR and PSP) were…

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Open Government Partnership (OGP). Ombudsman represented at meeting of the National Open Administration Network

29 Aug, 2023 0Comments

Jorge Silva Sampaio, a member of the Ombudsman’s Office, took part in the online meeting of the National Open Administration Network, which includes representatives of public bodies and civil society, on 29 August, which discussed the 2nd and 3rd National Open Administration Action Plans, the latter of which is still being drawn up. The National Open Administration Network, in…

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Portuguese Ombudsperson takes over the interim presidency of the CPLP-Human Rights Network

15 Mar, 2024 0Comments

The Ombudsperson, Maria Lúcia Amaral, has taken over the interim presidency of the Network of Ombudsmen, National Human Rights Commissions and other Human Rights Institutions of the Community of Portuguese-Speaking Countries (CPLP-Human Rights Network) for the 2024-2025 biennium, succeeding Florbela Rocha Araújo, Angola’s Ombudsperson, as the Network’s rotating director. Due to the fact that the institution of São Tomé and…

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The Ombudsman’s Office publishes a comprehensive report and recommendations on public services in the aftermath of the pandemic

20 Feb, 2024 0Comments

Difficulties related to the service provided by public services have long been the subject of the Ombudsman’s attention. However, the pandemic of 2020 and 2021 and the need to confine the population have profoundly changed existing practices, and, after the health emergency, many doubts and complaints have arisen about how the channels between public services and citizens are being resumed.…

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Ombudsman’s Office signs protocol with National Centre for Legal Innovation in Bragança

31 Jan, 2024 0Comments

On 26 January, the Ombudsman’s Office, represented by the Deputy Ombudsman, Estrela Chaby, signed a collaboration protocol with the National Centre for Legal Innovation (CNIJ), located in Bragança. The CNIJ embodies a long-standing collaboration between the Faculty of Law of the University of Lisbon and Bragança City Council, under the slogan of a “University without walls”, with summer courses, conferences…

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Ombudsman’s Office welcomes changes to procedures for granting special noise licences

15 Dec, 2023 0Comments

Special noise licences are administrative permits – to be issued by local authorities (municipality or parish, depending on the case) – that allow temporary noisy activities to take place, under certain conditions, near sensitive locations (such as residential buildings, on Saturdays, Sundays and public holidays, and on working days between 8pm and 8am, or near hospitals or similar establishments). As…

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Ombudsman reiterates warning about inequality in the payment of extraordinary support

14 Dec, 2023 0Comments

Vulnerable families who are part of the convergent social protection scheme are still not receiving the extraordinary support to mitigate the effects of inflation created by Decree-Law 21-A/2023 of 28 March, and the Ombudsman recently renewed her call to the Secretary of State for Public Administration in July for the problem to be resolved. The law establishes that, among others,…

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Ombudsman marks the 75th anniversary of the Universal Declaration of Human Rights

13 Dec, 2023 0Comments

On the seventy-fifth anniversary of the Universal Declaration of Human Rights, adopted by the United Nations General Assembly on 10 December 1948, the Ombudsman, in her triple capacity as guarantor of citizens’ fundamental rights before the public authorities, National Human Rights Institution and National Mechanism for the Prevention of Torture and Ill-Treatment, welcomes and reaffirms the fundamental values enshrined therein,…

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