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Content type: News
Campaign: “Better justice for children in situations of domestic violence”.
The Ombudsman joins in the dissemination of the IJCC- Improving Justice in Child Contac European campaign "Better justice for children in situations of domestic violence" promoted in Portugal by CESIS- Centro de Estudos para a Intervenção Social and UMAR – União de Mulheres Alternativa e Resposta. Following this work, two short animated films were made, respectively aimed at children and…
2020-09-16
Content type: News
Ombudsman holds hearing in the Committee on Constitutional Affairs, Rights, Freedoms and Guarantees
The Ombudsman, Maria Lúcia Amaral, is received at a hearing on September 16, at 11:00 a.m. by the Commission on Constitutional Affairs, Rights, Freedoms and Guarantees for the presentation and discussion of the Annual Activities Report for 2019, including the National Prevention Mechanism Report.
2020-09-14
Content type: News
Ombudsman recommends urgent measures to speed up the issuing of multipurpose attestations
The issuing or revalidation of medical certificates of multipurpose incapacity has experienced very significant delays. This conclusion was the basis of a recommendation addressed last February by the Ombudsman to the Government, with proposals that are still under analysis. The outbreak of the pandemic has made this situation much worse. The public health doctors, who generally composed the medical boards…
2020-07-01
Content type: News
Ombudsman marks World Refugee Day
This June 20th is World Refugee Day. The pandemic crisis we are experiencing has particularly affected people who are forced to leave their countries of origin and seek international protection. More than 150 countries have imposed border restrictions to contain the spread of the virus and, according to the report of the Secretary General of the United Nations,…
2020-06-20
Content type: News
Report 2019: More than 51,000 requests and 9,800 new instructed processes. Social Security complaints rise again. Conditions of detention continue to worry
In 2019, the Ombudsman received 51,313 requests through the various channels available to citizens (6.6% more than in 2018), and 9823 complaint procedures were opened, representing an increase of 5% in relation to 2018. Compared with 2017, the growth in new complaint procedures is 26%; taking 2016 as a reference, the increase is 42%. In 2019, therefore, the activity indicators…
2020-06-18
Content type: News
Ombudsman marks International Day of Support for Victims of Torture
Every year on June 26th, the International Day in Support of Victims of Torture is celebrated. Today is an opportunity to pay tribute to those who strive daily to combat all forms of torture and ill-treatment. The Ombudsman, as a National Prevention Mechanism, reaffirms his solidarity with the victims and his commitment to fight for the eradication of a practice…
2020-06-18
Content type: News
EN327: Ombudsman welcomes recommendation by Infraestruturas de Portugal on national road to ensure safety of residents
The Ombudsman welcomes the compliance with the recommendation she made to Infraestruturas de Portugal regarding the danger of being run over by two octogenarians whenever they circulated and crossed the EN327, near their residence in Macieira de Sarnes. In the recommendation, the Ombudsman noted that the two elderly people were limited in their mobility, isolated and prevented from moving. In…
2020-06-17
Content type: Recommendations
Atestado médico de incapacidade multiuso. Ministra da Saúde (6/B/2020)
Entity addressed: Ministra da Saúde
2020-06-16
Content type: News
Social tariff for water: Ombudsman sends recommendation on application of consumption limits
The Ombudsman sent a recommendation that the social water tariff be applied to the first m3 of consumption/month legally provided for consumers who meet the requirements for its benefit, regardless of whether they may exceed this monthly consumption. It is up to municipal councils to set maximum consumption limits on which discounts or exemptions are applied, but not a maximum…
2020-06-16
Content type: Recommendations
Tarifa social utilizador doméstico água/Consumo acima 15m3 (3/A/2020)
Entity addressed: Presidente do Conselho de Administração dos Serviços Intermunicipalizados de Oeiras e Amadora
2020-06-08
