The Ombudsperson addressed a Recommendation to the Minister of Internal Administration, drawing attention to the collection of undue charges by the security forces and renewing her appeal for a definitive solution to the lack of delivery of proof of payment for denunciations made by citizens. Through the complaints that continue to be received in this regard, it was verified that…

The National Preventive Mechanism (NPM), which works within the Ombudsman’s Office, focused part of its activity in 2022 on the conditions and procedures of detention in Police Commands, Police Stations and other units of the Public Security Police, having elaborated a thematic report, which is now disclosed. Regarding the material conditions, it was concluded that most of the detention spaces…

The Ombudsman’s Office has been receiving a significant number of complaints regarding various aspects of the measures adopted, since September 2022, in the context of mitigating the effects of inflation. The analysis and resolution of these complaints allowed the acquisition of vast information regarding the practical application of the measures, as well as the revelation of some problems of conception…

The Ombudsperson recommended to the Secretary of State for Tax Affairs the suspension, for two years, of the period for reinvestment of the value of the sale of properties intended for own and permanent housing. The legislative Recommendation aims to ensure that individual taxpayers, within the scope of measures to mitigate the effects of the Covid-19 pandemic crisis, are excluded…

The Ombudsman sent a Recommendation to the Government to promote approval of a new and appropriate regime of protection for teachers during illness, that includes the possibility of adapting the teaching load and functions exercised to the respective state of health. Regarding the system of teachers’ mobility due to illness, it was also recommended that the list of illnesses that…

The Ombudsman welcomes the intention communicated to her by the Executive Council of the Social Security Institute (ISS) to extend the validity of the informal carers ID card to one year. The current period of validity of the card is only three months, and it is true that among the approximately 11,000 informal carers already recognised, there are those who…

The Ombudsman informed the Secretary of State for Health on receipt of various complaints from citizens holding medical certificates for multiple disabilities (AMIM) whose validity had expired on 31st December 2022, despite having requested re-examination of their situation in due time. The situation is due to the persistent delay in scheduling a medical committee, and covers people who had requested…

In view of the constraints resulting from the pandemic period, the Ombudsman questioned the Secretary of State for Fiscal Affairs about the need to extend, also for individual taxpayers, the deadline for reinvestment of the sale value of residential property, in the purchase, construction or improvement of another property for the same purpose, without losing the benefit of exclusion from…

The Ombudsman sent a recommendation to the Government to ensure effective accounting of the evaluation of former members of the Armed Forces who entered the Public Administration under the scope of the “system of incentives for provision of military service”. Following the assessment of various complaints, it was concluded that, in most cases, the norm of the State Budget for…

The Ombudsman drew the attention of the Secretary of State for Education to the need to conclude the regularization process of specialized technicians who guarantee training activities in state schools. After examining several complaints, it was noted that, despite the Extraordinary Regularization Program for Temporary Contracts in the Public Administration (PREVPAP) having begun in 2017, many trainers in schools, who…