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Provedor de Justiça - Na Defesa do Cidadão

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We are an independent, accessible to all and free of charge institution that defends and promotes fundamental rights. We ensure fairness and legality of the exercise of public powers through informal means. Maria Lúcia Amaral is the current Ombudsperson.

Compensation proceedings - Forest fires 2017 and Estrada de Borba

The Ombudsman is leading the compensation procedures stemming from the major fires of 2017 and the collapse of a road in Borba. Learn more here.

70th Anniversary of the Universal Declaration of Human Rights

Signed on December 10, 1948, the Universal Declaration of Human Rights has just completed seven decades. To this end, the Ombudsman organized conferences designed to reflect on the areas of activity of this State body, which in Portugal, which is also the National Mechanism for the Prevention of Torture and the National Human Rights Institution.

Annual Report 2017

In 2017, the Ombudsman received more than 40,000 requests through the various channels available to citizens, and instructed nearly 8,000 new complaints, 13% more than in the previous year.

HIGHLIGHTS

Teachers: CGA recognizes maintenance of enrollment when uninterrupted functions are carried out

2019-02-11

Road collapse in Borba: Ombudsman calls on interested parties to submit compensation claims by 28 February

2019-01-31

Ombudsman recommends amendment of the law on retention of data

2019-01-29

NEWS

"Democracy and Independent Justice": Ombudsman participates in the World Law Congress

2019-02-18

Ombudsman talks about the rights of citizens with disabilities at S. João da Talha Secondary School

2019-02-12

Ombudsman participates in working group to include Human Rights in the discipline of Citizenship

2019-02-11

Enters the Ombudsman Page Amiga das Crianças

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Children's Hotline
800 20 66 56

OLDER PERSONS’ HOTLINE
800 20 35 31

PERSONS WITH DISABILITIES’ HOTLINE
800 20 84 62

Last update 2019-02-22

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