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Provedor de Justiça - Na Defesa do Cidadão

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We are an independent, accessible to all and free of charge institution that defends and promotes fundamental rights. We ensure fairness and legality of the exercise of public powers through informal means. Maria Lúcia Amaral is the current Ombudsperson.

Universal Declaration of Human Rights annotated by the Ombudsman

The Universal Declaration of Human Rights has just completed seven decades. To commemorate it, the Ombudsman organized conferences and published an annotated edition of the Declaration. Read here (in Portuguese only).

DEMOS Project: Shortening distances

Funded by the European Union, the Demos project targets the Azores, Madeira, Canary Islands, as well as third countries Cape Verde, Senegal and Mauritania. It aims to improve citizens' knowledge of the Ombudsmen and to promote a culture of transparency and efficiency in public administration.

Annual Report 2018

In 2018, the Ombudsman's Office received more than 48,000 requests through the various channels available to citizens and instructed 9,333 new complaints procedures, 20% more than in the previous year, plus five of Ombudsman's initiatives.

Compensation proceedings - Forest fires 2017 and Estrada de Borba

The Ombudsman is leading the compensation procedures stemming from the major fires of 2017 and the collapse of a road in Borba. Learn more here.

HIGHLIGHTS

Social benefits: Ombudsman calls for quick resolution of “application constraints” that hinder attribution

2020-02-05

Ombudsman announces position on teachers' salary repositioning and inversion of relative positions

2020-01-16

Free textbooks: Ombudsman recommends extending the measure to all students in need

2020-01-08

NEWS

Emergency state. Note on exceptional and temporary justified absences motivated by family assistance

2020-03-26

Ombudsman participates in international workshop on Artificial Intelligence and Human Rights

2020-03-02

Ombudsman closes seminar "Victims' Rights: challenges and commitments for the XIV Legislature" organized by APAV

2020-02-18

Enters the Ombudsman Page Amiga das Crianças

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Last update 2020-04-02

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