Bem-vindo à página do Provedor de Justiça - Uma instituição aberta aos cidadãos

Nota à navegação com tecnologias de apoio

Nesta página encontra 2 elementos auxiliares de navegação: motor de busca (tecla de atalho 1) | Saltar para o conteúdo (tecla de atalho 2)

Provedor de Justiça - Na Defesa do Cidadão

Pesquisar

We are an independent, accessible to all and free of charge institution that defends and promotes fundamental rights. We ensure fairness and legality of the exercise of public powers through informal means. Maria Lúcia Amaral is the current Ombudsperson.

Universal Declaration of Human Rights annotated by the Ombudsman

The Universal Declaration of Human Rights has now more than seven decades. To commemorate it, the Ombudsman organized conferences and published an annotated edition of the Declaration. Read here (in Portuguese only).

DEMOS Project: Shortening distances

Funded by the European Union, the Demos project targets the Azores, Madeira, Canary Islands, as well as third countries Cape Verde, Senegal and Mauritania. It aims to improve citizens' knowledge of the Ombudsmen and to promote a culture of transparency and efficiency in public administration.

Annual Report 2018

In 2018, the Ombudsman's Office received more than 48,000 requests through the various channels available to citizens and instructed 9,333 new complaints procedures, 20% more than in the previous year, plus five of Ombudsman's initiatives.

Compensation proceedings - Forest fires 2017 and Estrada de Borba

The Ombudsman is leading the compensation procedures stemming from the major fires of 2017 and the collapse of a road in Borba. Learn more here.

HIGHLIGHTS

Ombudsman recommends banning television competitions that use telephone numbers at extra cost

2020-11-12

Tax executions. Ombudsman recommends far-reaching changes after inspections of Social Security Executive Proceedings Sections highlight practices that undermine citizens' rights

2020-10-28

Covid-19. NPM resumes monitoring activity of places where people are deprived of their liberty

2020-10-23

NEWS

Convention on the Rights of the Child celebrates 31 years

2020-11-20

Ombudsman calls for urgent changes to prevent seizures of pensions in excess of the amount allowed by law

2020-11-16

Ombudsman opens conference on bureaucracy and transparency

2020-11-05

Enters the Ombudsman Page Amiga das Crianças

File a Complaint

Children's Hotline
800 20 66 56

OLDER PERSONS’ HOTLINE
800 20 35 31

PERSONS WITH DISABILITIES’ HOTLINE
800 20 84 62

Last update 2020-11-27

Accessibility

©2012 Ombudsman - All rights reserved