Bem-vindo à página do Provedor de Justiça - Uma instituição aberta aos cidadãos

Nota à navegação com tecnologias de apoio

Nesta página encontra 2 elementos auxiliares de navegação: motor de busca (tecla de atalho 1) | Saltar para o conteúdo (tecla de atalho 2)

Provedor de Justiça - Na Defesa do Cidadão

Pesquisar

We are an independent, accessible to all and free of charge institution that defends and promotes fundamental rights. We ensure fairness and legality of the exercise of public powers through informal means. Maria Lúcia Amaral is the current Ombudsperson.

Universal Declaration of Human Rights annotated by the Ombudsman

The Universal Declaration of Human Rights has just completed seven decades. To commemorate it, the Ombudsman organized conferences and published an annotated edition of the Declaration. Read here (in Portuguese only).

DEMOS Project: Shortening distances

Funded by the European Union, the Demos project targets the Azores, Madeira, Canary Islands, as well as third countries Cape Verde, Senegal and Mauritania. It aims to improve citizens' knowledge of the Ombudsmen and to promote a culture of transparency and efficiency in public administration.

Annual Report 2018

In 2018, the Ombudsman's Office received more than 48,000 requests through the various channels available to citizens and instructed 9,333 new complaints procedures, 20% more than in the previous year, plus five of Ombudsman's initiatives.

Compensation proceedings - Forest fires 2017 and Estrada de Borba

The Ombudsman is leading the compensation procedures stemming from the major fires of 2017 and the collapse of a road in Borba. Learn more here.

HIGHLIGHTS

World Mental Health Day: Ombudsman recalls need for urgent improvements in Education Centers

2019-10-10

Ombudsman / NPM recommends maximum term for stay of foreigners alone in detention facilities in airports

2019-10-09

UN Committee on the Rights of the Child approves recommendations for Portugal

2019-10-03

NEWS

Human Rights in Business: Deputy Ombudsman participates in global consultation on the role of National Human Rights Institutions in responding to abuses

2019-10-10

International Elderly Day: Ombudsman Line received 7.5% more requests for support

2019-10-01

Council of Europe: Deputy Ombudsman participates in conference on combating racism and intolerance

2019-09-26

Enters the Ombudsman Page Amiga das Crianças

File a Complaint

Children's Hotline
800 20 66 56

OLDER PERSONS’ HOTLINE
800 20 35 31

PERSONS WITH DISABILITIES’ HOTLINE
800 20 84 62

Last update 2019-10-17

Accessibility

©2012 Ombudsman - All rights reserved