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Provedor de Justiça - Na Defesa do Cidadão

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We are an independent, accessible to all and free of charge institution that defends and promotes fundamental rights. We ensure fairness and legality of the exercise of public powers through informal means. Maria Lúcia Amaral is the current Ombudsperson.

Annual Report 2018

In 2018, the Ombudsman's Office received more than 48,000 requests through the various channels available to citizens and instructed 9,333 new complaints procedures, 20% more than in the previous year, plus five of Ombudsman's initiatives.

Twinning project for strenghting the Turquish Ombusdman

The twinning project for the training of the Ombudsman of Turkey, under the responsibility of the Ombudsman of Portugal, is under way. Learn more here.

Universal Declaration of Human Rights annotated by the Ombudsman

The Universal Declaration of Human Rights has just completed seven decades. To commemorate it, the Ombudsman organized conferences and published an annotated edition of the Declaration. Read here (in Portuguese only).

Compensation proceedings - Forest fires 2017 and Estrada de Borba

The Ombudsman is leading the compensation procedures stemming from the major fires of 2017 and the collapse of a road in Borba. Learn more here.

HIGHLIGHTS

Human rights. Ombudsman of Portugal and Turkey complete twinnig program

2019-06-24

Ombudsman marks Children's Day

2019-05-31

Report 2018: More than 48,000 requests and 9300 new processes. Complaints about Social Security lead, with a rise of 39%

2019-05-30

NEWS

Deputy Ombudsman speaks in Cairo about the Ombudsman's role in the fire compensation process

2019-06-19

Report 2018. Ombudsman heard in Parliament on 19 June at 11:00 a.m.

2019-06-19

Borba. Ombudsman completes compensation proceedings

2019-06-07

Enters the Ombudsman Page Amiga das Crianças

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Children's Hotline
800 20 66 56

OLDER PERSONS’ HOTLINE
800 20 35 31

PERSONS WITH DISABILITIES’ HOTLINE
800 20 84 62

Last update 2019-06-25

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